Ratings based on 809 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 Oct 2024
Generally good
5 out of 5
by A verified traveler from MERRIFIELD

Posted 10 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Sofia-Front Office, Hotel Management
Dear Ms Elena,Thank you for taking the time to rate your stay at Holiday Inn Warsaw City Centre hotel. We are glad to see that you were pleased with your visit and we hope to see you again soon :)With kind regards,
5 out of 5
by A verified traveler

Posted 8 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Sofia-Front Office, Hotel Management
Dear Guest,Thank you for taking the time to rate your stay at Holiday Inn Warsaw City Centre hotel. We are glad to see you had a great visit and we hope that this stay will be one of many you will spend in our hotel.With kind regards,
5 out of 5
by A verified traveler

Posted 7 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Sofia-Front Office, Hotel Management
Dear Guest,Thank you for sharing your impressions from the last stay. We are very pleased to learn that we earned the highest rating and we are looking forward to having an opportunity to serve you again in the future.With kind regards,
4 out of 5
by A verified traveler

Posted 5 Oct 2024
Late check in time
Comment from Hotel Management
13 Oct 2024 by Sofia-Front Office, Hotel Management
Dear Mr.Vitalii,Thank You very much for the high rating. We are glad that You notice and appreciate our efforts and we hope You will visit us again soon! With kind regards,
5 out of 5
by A verified traveler

Posted 2 Oct 2024
Lovely hotel, right in the centre of Warsaw, walking distance to the main streets, metros and places of interest. I went there on business. Its very clean, my room and bathroom were spotless..and quiet. The gym on the top floor had amazing views over the city though equipment was mostly aerobic and light free weights.. Nice breakfasts... The staff from the young lady at reception when i arrived and the bar staff in particular made you feel very welcome.. Had a lovely stay..
Comment from Hotel Management
3 Oct 2024 by Sofia-Front Office, Hotel Management
Dear Chanaka,on behalf of the entire team, we would like to thank you very much for the amazing review. We are truly happy, that you enjoyed your stay - especially the location, the room and the breakfast. We are also hoping that this stay will be one of many you will spend in our hotel :)Kind regards,
4 out of 5
by A verified traveler

Posted 26 Sep 2024
Comment from Hotel Management
3 Oct 2024 by Front Office, Hotel Management
Dear Mr Jakov,Thank you for taking the time to rate your stay at Holiday Inn Warsaw City Centre hotel. We are glad to see that you were pleased with your visit and we hope to see you again soon :)With kind regards,
3 out of 5
by A verified traveler

Posted 8 Sep 2024
We left some clothes at this property and they would not forward the clothes to us in Krakow Holidy Inn overnight. They still have the clothes. Also there was a musty smell in the room.
Comment from Hotel Management
9 Sep 2024 by Front Office team, Hotel Management
Dear Ms.Christina,Thank you for taking the time to share your opinion about your last stay at Holiday Inn Warsaw City Centre hotel. We are sorry that your experience was far from perfect. We would love to hear the details of the situation that impacted your rating, otherwise we haven't received any information about lost item in the room and your contact regarding this matter. Once again thank you for sharing your experience and we hope to hear from you soon.With kind regards,
5 out of 5
by A verified traveler

Posted 4 Sep 2024
Gym excellent. Staff helpful. Restaurant nice. Lean but meets all requirements for price location quality
Comment from Hotel Management
9 Sep 2024 by Front Office team, Hotel Management
Dear Mr. Martin,Thank you for taking the time to share your impression from your stay at Holiday Inn Warsaw City Centre hotel. The highest rating serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for appreciating our efforts and we already cannot wait for you to visit us again!With kind regards,
5 out of 5
by A verified traveler

Posted 3 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Front Office team, Hotel Management
Dear Mr. Aaron,Thank you for taking the time to rate your stay at Holiday Inn Warsaw City Centre hotel. We are glad to see that you were pleased with your visit and we hope to see you again soon :)With kind regards,