Ratings based on 58 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Aug 2024
Perfect for four people. New and clean and quiet building
Comment from Hotel Management
28 Aug 2024 by Smart2Stay, Hotel Management
Thank you very much for your nice opinion. We cordially invite you in the future.
by A verified traveler from Miami
Posted 8 Jul 2024
To begin with, the staff has nothing to do with the poor service the hotel offers. It is probably not their mistake
The room given to me was in the upstair floor. There are not lifts (elevators) in this property so if you come with luggages of 23 kilos. You will gain a backache by lifting those bags to the upstairs floors. Secondly, the reception is located a block away. I felt so unsafe when i open the door of the reception and the staff person legit rolled over the metal door ( like when you open a store). I was what the hell! Is this a safe area? If you have kids DONOT book this hotel. For the ladies if you high maintenance DONT EVEN think about it. For the oldest DONOT TRY to book this hotel. There are many flows and it spooky. Also my room’s lights were not working. Now, one good thing is the bathroom. And honestly. Like i said the staff has nothing to do with the poor condition of this place. They are warmed and very well educated. But please do yourself a favor DONT BOOK this place unless is your last option.
Comment from Hotel Management
10 Jul 2024 by recepcja Smart2Stay, Hotel Management
Good morning, thank you very much for your opinion. Please report any irregularities to the reception, we are here to solve any problems. Despite the inconvenience, we invite you again. When it comes to accommodation near Lipami, no one will be able to enter without the code and it will be impossible to enter. You came on the days when the concert was taking place and it could have happened that there were a lot of people and unfortunately we have no influence on thatBest regards, have a nice daySmart2Stay reception.
by A verified traveler
Posted 6 Jul 2024
Convenient location, friendly staff, perfect for stay before flight.
Whould be nice to have fridge in the room.
Comment from Hotel Management
10 Jul 2024 by recepcja Smart2Stay, Hotel Management
Good morning, thank you for your very nice opinion. We invite you again.Smart2Stay.
by A verified traveler
Posted 18 Jun 2024
Smelly toilet. Noise of traffic from the street, bad air.
Comment from Hotel Management
18 Jun 2024 by recepcja Smart2Stay, Hotel Management
Good morningThank you for your opinion.There are some things we have no influence on, so please write a request for a quiet room when booking.In case of any inconvenience, please contact the receptionBest regards. Smart2Stay.
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
17 May 2024 by Smart2Stay, Hotel Management
Dzień dobry, dziękujemy za ocenę. Zapraszamy w przyszłości. Pozdrawiamy Smart2Stay.
by A verified traveler
Clean, safe, comfortable
Posted 2 Apr 2024 on HotelsStayed here for a night after arriving in Warsaw by air and before carrying on by rail. Was clean, safe and comfortable. Would recommend.
Comment from Hotel Management
6 May 2024 by recepcja Smart2Stay, Hotel Management
Good morning, thank you for your rating and nice opinion. Welcome back in the future. Best regards, Smart2Stay.
by A verified traveler
Posted 3 Dec 2023
I like everything about this hotel.
Comment from Hotel Management
18 Feb 2024 by recepcja Smart2Stay, Hotel Management
Good morning, thank you for your very nice opinion. We invite you again.Smart2Stay.
by A verified traveler
Posted 4 Oct 2023 on Hotels
by A verified traveler
Posted 24 Sep 2023
by A verified traveler
Helpful staff
Posted 20 Jul 2023 on HotelsStaff was very helpful and nice. They were there when we needed them. A good, comfortable room for three with a small balcony.
Comment from Hotel Management
21 Jul 2023 by Smart2Stay, Hotel Management
Good morning, thank you for your rating and for your nice review. Welcome in the future. Regards, Smart2Stay.
