Ratings based on 504 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Just keep doing what you are doing.
Comment from Hotel Management
20 Nov 2024 by Cynthia, Hotel Management
Thank you for the kind words! We will continue to do our best to provide the best service we can. We look forward to seeing you on your next visit to the Wixom area.
by A verified traveler
Posted 16 Nov 2024
It was lovely . Lobby area very nice , loved the many choices in the lobby store . Everything was so well arranged for the shopper.
Our room was so nice , very clean , so large . Loved the bathroom . The pullout shelves are very convenient . First time I’ve been in a hotel that let you immediately turn lights on with your key card. Great
The morning I checked out , I needed some more time. The guest service agent was very considerate and had no problem giving me a later check out. We will definitely return to this property and I signed up for Hilton rewards.
Comment from Hotel Management
20 Nov 2024 by Cynthia, Hotel Management
Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are thrilled to hear that you had such an enjoyable experience at our property. We are excited to welcome you back in the future, and we appreciate you signing up for Hilton Honors. We look forward to providing you with another exceptional stay next time.
by A verified traveler
Posted 11 Nov 2024
Great staffing
Comment from Hotel Management
13 Nov 2024 by Cynthia, Hotel Management
Thank you for your feedback! We're glad that you're satisfied with our staffing. We are proud to have a team that is dedicated to providing pleasant accommodations for our guests. See you on your next trip to the Wixom area!
by A verified traveler
Posted 21 Oct 2024
Karla at the front desk was awesome, friendly and professional! She did a fantastic job decorating the lobby, breakfast area, and entryway with over-the-top halloween decorations. It was really well done! My husband and I thoroughly enjoyed themed decor.
Our room was one of the nicest rooms we have had while staying in a hotel. The bed was extremely comfortable and the large walk-in shower was very nice.
The breakfast was phenomenal too as there were so many options that even the pickiest eaters would find something to eat. From hard-boiled eggs, fresh waffles, and oatmeal to scrambled eggs, cold cereals, yogurt, and sweet breads, this breakfast had it all! Oh, and freshly brewed coffee too!
We were so impressed with the facilities here we will be looking first to stay at Hampton Inn & Suites for future travel needs.
This location was close enough to downtown Detroit (30 min to Little Caesars Arena) and quite a bit cheaper than staying right in Detroit. We would stay here again!
Comment from Hotel Management
22 Oct 2024 by Cynthia, Hotel Management
Thank you for taking the time to share your wonderful feedback about your recent stay with us at Hampton Inn & Suites. We are thrilled to hear that you enjoyed your experience!Karla will be delighted to know that her friendly and professional service made a positive impression on you. We're also glad to hear that you appreciated the festive Halloween decorations in the lobby and breakfast area—they truly add a special touch to our hotel during the season.It’s fantastic to know that you found your room comfortable and well-appointed, especially the bed and walk-in shower. We strive to create a welcoming atmosphere for all our guests. We look forward to welcoming you back for your future travels.
by A verified traveler
Posted 20 Oct 2024
A very nice Hampton
Comment from Hotel Management
22 Oct 2024 by Cynthia, Hotel Management
Thank you for taking the time to let us know about your stay with us. We are thrilled to know you enjoyed your stay with us!
by A verified traveler from Foothill Ranch
Posted 16 Oct 2024
Nice
Comment from Hotel Management
16 Oct 2024 by Cynthia, Hotel Management
Thank you for the five-star review!
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Cynthia, Hotel Management
We appreciate you taking the time to let us know about your experience. We are happy to know that you enjoyed your stay!
by A verified traveler
Posted 10 Oct 2024
Clean and quiet.
Comment from Hotel Management
15 Oct 2024 by Cynthia, Hotel Management
Thank you for the positive review!
by A verified traveler
Posted 1 Oct 2024
My only complaint is the water pressure in the shower. Otherwise, it is one of the better hotels in the area for the rice.
Comment from Hotel Management
2 Oct 2024 by Cynthia, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay with us. We’re pleased to hear that you consider us one of the better hotels in the area for the price.We appreciate your comments about the water pressure in the shower, and we will certainly look into this matter with the maintenance team, to ensure it meets our guests' expectations. Your insights are invaluable in helping us enhance our services.We hope to have the pleasure of welcoming you back soon for an even better experience.
by A verified traveler
Posted 3 Sep 2024
Friendly and informative receptionist and kitchen staff, great location just off the expressway, clean, comfy beds and great breakfast. ,
Comment from Hotel Management
3 Sep 2024 by Cynthia, Hotel Management
Thank you for sharing your positive experience with us in your recent survey! We are delighted to hear that you enjoyed your stay and appreciated our convenient location, clean and comfortable accommodations, and delicious breakfast.We’re especially pleased to hear that our receptionist and kitchen staff left a positive impression. Providing friendly and informative service is important to us, and it’s wonderful to know our team made your stay more enjoyable.
