2/10 Terrible
Kathleen
Traveled with family
Nov 4, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is an expectation when you book a hotel/motel that at the very least, you will have a decent bed, you will feel safe, and the environment will not pose any health issues. Unfortunately that is not the case with this motel.
We arrived and were immediately suspicious. The parking lot is dark. No cars present other than ours. Check in although easy only lended to our apprehension. An aggresive dog is present at the front desk and the coffee maker doesn't work
Upon entering the room with a hand written code on a sheet of paper.. yup.. anyone could have this code, we knew this was a very poor choice and not indicative of the pictures on the internet. Once in the room.. the smell of mold overtook us. It was clear that there had been, or still does, have or had severe water damage at some point that had not been fully remediated. I'm allergic to mold so my reactions started immediately. One of the beds swayed in the middle and had a downward slant to the foot of the bed that could not be slept in. Upon examination, this bed was supported by several pieces of previously wet plywood boards. The curtains wouldn't shut (they were hung wrong), the only window that would open had no screen or lock. The wall unit air conditioner had 3/4 inch of dust. Cant turn that on. Stains of makeup or blood on the comforters.. We left and although promised a refund.. I'm doubtful. Young lady at the front desk was nice but helpless.Got a hotel elsewhere. NOT RECOMMENDED!!!
Kathleen
Stayed 1 night in Nov 2024