Ratings based on 380 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
Wish I could post photos to share the frustration. Missing about two feet of blinds on the balcony doorway. Prime viewing for any peeping Tom. Staff gave us a king size sheet and binder clips to have a makeshift privacy wall from anyone walking by (that we had to put up). King size bed was about 1' off the ground and soft/springy. Other than that the room was great and the jet tub and shower were fantastic. Those alone were worth the stay.
Comment from Hotel Management
17 Oct 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your review, Charles. We are very sorry to hear about the issues encountered during your stay. Our team will be working on addressing the issue with the blinds. We are glad you otherwise enjoyed your stay and hope to have a chance to better impress you on a future visit to the area.
by A verified traveler
Posted 3 Oct 2024
The view of Lake Delton is amazing. The staff is great. Shower was amazing
Comment from Hotel Management
3 Oct 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, Amy. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
by A verified traveler
Posted 23 Sep 2024
The condo we stayed in was beautiful with the most amazing view of the lake
Comment from Hotel Management
24 Sep 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, Shirley. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
by A verified traveler
Posted 22 Sep 2024
Property was too old and everything including furniture was worse condition. And the window/door curtains were not hiding the sunlight.
Most importantly the mosquito mash was also broken.
Comment from Hotel Management
24 Sep 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, Jay. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Vacasa Reviews Team, Hotel Management
Thank you for rating your stay, Nellie! We hope to host you again in the future!
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Vacasa Reviews Team, Hotel Management
Thank you for rating your stay, Sheila! We hope to host you again in the future!
by A verified traveler
Posted 7 Sep 2024
The property is nice,but the room we had smelled musty and it didnt feel clean. The picture in the bathroom had part of the frame coming off,there is mold between the shower door glass,the toilet paper holder is coming off the wall,the bathroom sink leaks,and the hand towel holder was replaced but the wall wasnt fixed from the old one.and the screen door on the patio door did not move.
Comment from Hotel Management
13 Sep 2024 by Vacasa Reviews Team , Hotel Management
Thank you for your feedback, Jenny. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!
by A verified traveler from CEDAR RAPIDS
Posted 5 Sep 2024
I had received no information about how and where to check in.
Comment from Hotel Management
6 Sep 2024 by Vacasa Reviews Team , Hotel Management
Thank you for your review, Julie. Please know that all guests are sent check-in instructions before and on the day of check-in. Guests can also call our 24-hour customer service line for assistance. We are glad you enjoyed your stay and hope to have the chance to host you again.
by A verified traveler
Lovely Lake Delton !
Posted 18 Aug 2024 on HotelsAbsolutely perfect.
Immaculate and fresh unit, with great views and comfortable furniture. The bed was terrific, bathroom spacious, balcony wonderful.
We checked in easily and we were greeted with warmth and professionalism.
Comment from Hotel Management
22 Aug 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, Rosanne. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
by A verified traveler
Posted 18 Aug 2024
The view of the lake alway nice and relaxing
Comment from Hotel Management
22 Aug 2024 by Vacasa Reviews Team, Hotel Management
Thank you for your feedback, Willie. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
