Ratings based on 289 Verified Reviews
3.8 Room cleanliness
3.2 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2024 on Hotels
by A verified traveler from Vandoeuvres
Posted 11 Sep 2024
Hum, I'd rather avoid this section. Comfort is highly inappropriate for the price. No parking, bathroom bigger than the room, noise... everything included... Last time!
Comment from Hotel Management
11 Sep 2024 by easyHotel, Hotel Management
Thank you for taking the time to review your stay with us. We’re disappointed to hear that your stay with us did not match your expectations. As we are a bit different from other hotels, we emphasise on providing as much information as possible on the web portal including pictures of the rooms. Again, we are sorry that we were not a right fit. Best Regards, Customer Relations easyHotel
by A verified traveler from Bethesda
Posted 4 Sep 2024
I have no problem with the self-check-in, low staff business model. But in a five day stay the room was cleaned once, the one time I saw the manager she was incredibly rude about the bike I stored, lack of A/C made sleeping incredibly uncomfortable, the tiny bathroom had a clogged sink and leaking shower head, and loud train track construction started promptly at 7 am (I know, not really their fault, but…). Wipking a great location, however. Cannot recommend this place.
Comment from Hotel Management
4 Sep 2024 by easyHotel, Hotel Management
Thank you for taking the time to review your stay with us. We’re disappointed to hear that your stay with us did not match your expectations. We value our guests’ feedback more than anything else. As we are a bit different from other hotels, we emphasise on providing as much information as possible on the web portal including pictures of the rooms, the information that daily housekeeping comes with an upcharge and that we do not offer any aircondition in this hotel. After seeing you coming out of the hotel with your bike our staff informed you that its forbidden to bring your bicycle into the hotel and the room, which should be understandable and logical. We apologize that we were not the right fit. Best Regards, Customer Relations easyHotel
by A verified traveler
Posted 1 Sep 2024
I stayed in the hotel for 2 days, I did not know that it was located in industrial part of the city, during day time construction noise was very disturbing, had to walk to tram around half miles. There is no grocery store or cafes nearby. When I woke up in the middle of night I saw spider walking on the wall, it freaked me out fr. Also what I disliked most of all is there is no human in the hostel to serve, I know its auto check in, but it would be better to make check in time around 2 pm at least, because tourists like me who arrive during boiling weather want to shower and put things in the room then go explore city.
by A verified traveler
Posted 9 Aug 2024
No aircondition, no fan, it was too hot. Bathroom was very small, and construction was going on outside every morning.
by A verified traveler
Posted 30 Jul 2024
Easy
by A verified traveler
Posted 24 Jul 2024
Self check in was nice. The room was stifling hot (no A/C) we opened the windows to try to get some air flow but then let lots of bugs in. No room to move in the bathroom, it’s similar to a travel trailer bathroom. No tables or shelves to store your things, we lined up our toiletries on a windowsill. Very noisy at night from bar traffic.
Comment from Hotel Management
24 Jul 2024 by easyHotel, Hotel Management
Hi, thank you for taking the time to review us and letting us know about your stay at easyHotel. We apologize for any inconvenience caused by the lack of air conditioning. We of course, know that a lot of travellers expect this amenity to be readily available, though this is not an amenity we advertise as having at the property, so that this type of situations does not happen. Your feedback as a customer, is always important and will nonetheless be passed on to management for review. Kind regards easyHotel
by A verified traveler
Posted 20 Jul 2024
by A verified traveler
Posted 12 Jul 2024
by A verified traveler
Posted 9 Jul 2024 on Hotels
