Ratings based on 341 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good Hotel - recently refurbished
Posted 28 Aug 2020 on HotelsWe have stayed in Dorint hotels many times. This hotel has had a number of upgrades to the Rooms, Reception area and Restaurants. The hotel was very quiet when we stayed and felt a little soulless, but overall service was good, rooms were clean and had a very comfortable stay.
by A verified traveler
Posted 22 Feb 2020 on Hotels
Great location for families
Comment from Hotel Management
26 Feb 2020 by Dorint Winterberg team, Hotel Management
Dear guest, thanks for your positive feedback. We hope to welcome you soon again. Kind regards from Winterberg your Dorint hotel team
by A verified traveler
Don’t stay here
Posted 18 Feb 2020 on HotelsThe service was terrible - I would never stay here again - a total rip off.
Comment from Hotel Management
19 Feb 2020 by Dorint hotel team, Hotel Management
Dear guest, thanks for your feedback. For us it would be interesting to know which points you did not like exactly. If you like you can send us a mail with the concrete points so that we can improve ourselves. Kind regards from Winterberg your Dorint hotel Winterberg
by A verified traveler
Posted 10 Mar 2019
Comment from Hotel Management
30 Apr 2019 by Dorint Hotel Team Winterberg, Hotel Management
Vielen Dank für Ihre Bewertung! Wir würden uns freuen, wenn wir Sie wieder bei uns begrüßen dürften. Mit freundlichen Grüßen aus Winterberg Ihr Dorint Hotel Team
by A verified traveler
Posted 18 Feb 2019 on Hotels
Comment from Hotel Management
20 Feb 2019 by Team Dorint Hotel Winterberg, Hotel Management
Vielen Dank für Ihre Bewertung! Wir würden uns freuen, wenn wir Sie wieder bei uns begrüßen dürften. Mit freundlichen Grüßen aus Winterberg Ihr Dorint Hotel Team
by A verified traveler
Posted 3 Dec 2018 on Hotels
Comment from Hotel Management
6 Dec 2018 by Dorint Hotel Team, Hotel Management
Vielen Dank für Ihre Bewertung. Wir würden uns freuen, Sie nochmal bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Dorint Hotel Team aus Winterberg
by A verified traveler
Nice apartment style hotel
Posted 20 Feb 2018 on HotelsNice 3 bedrooms apartment hotel. Beautiful view, nice indoor pool and sauna facility.
Comment from Hotel Management
20 Sep 2018 by Team Dorint hotel Winterberg, Hotel Management
Thanks for our positive feedback. Sunny regards from Winterberg your Dorint hotel team
by A verified traveler
Nice stayover
Posted 29 Sep 2016 on HotelsA very nice stayover hotel in the autumn. Great evening dinner and very good breakfast.
Recommended
for Everyoneby A verified traveler from McKinney TX
Wonderful experience and we will return for sure
Posted 11 Sep 2016
Pros: Location and Staff. Very unlike Germany which was a very nice surprise.
Location: We stayed on the property and we enjoyed everything.
I have to say this was a wonderful experience. I came here form Texas and took my sisters here for a bridal getaway. The staff was AMAZING and extremely friendly and totally willing to make our stay wonderful.
Even though the pool was closed due to a technical problem, they were willing to give us a free dinner as a compromise. The food was truly amazing and worth eating there.
The location as beautiful and our whole experience was amazing.
by Yanita from Tonbridge, UK
Convenient and cosy hotel near the ski pistes
Posted 22 Feb 2016 on HotelsThis hotel has a perfect location for a family ski holiday in Winterberg.
It is situated just next to the ski pistes of Neuastenberg within 3 min walking distance. Since it is on the main road, the access to Winterberg ski pistes is quick and easy - Skiliftkarussel.
The breakfast is good, but the food in the restaurant for dinner is not good and very expensive one. We didn't try the buffet dinner, because it was extremely expensive, but we tried the a-la-carte restaurant on the ground floor - and we didn't repeated it.
Better option for dinner is a nearby restaurant on the same street, with really nice menue and reasonable prices. Another option for people on a budget is to buy food from Aldi near P6 of Skiliftkarussel and have dinner at the room - as it has a cooker, fridge, sink, cutlery, coffe machine etc.
WIFI in the room is poor quality. Sometimes we had to go to reception to check our emails and use Skype and Viber.
The rooms in the houses are not cleaned by personnel. It is expected that the guests clean the room themselves - but unfortunately there were no cleaning tools.
Swimming pool and sauna are good.
Entry time for house rooms was 5 pm (so we had to wait for several hours when we arrived) and leaving time was 10 am (so we had to leave the room earlier than planned).
In general, the hotel has excellent location for family ski holiday with kids. The rooms and facilities are convenient, but it could be better - in terms of food, cleanliness and WIFI.
