Ratings based on 554 Verified Reviews

3.1 out of 5
76% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2023 on Hotels
3 out of 5
by A verified traveler from Richmond

This traveler left a rating score only Posted 17 May 2023
2 out of 5
by A verified traveler

Posted 15 May 2023 on Travelocity
Old property being sold off. Very dirty floor in my room. Did not feel comfortable and safe there, unfortunately.
Comment from Hotel Management
15 May 2023 by Hotel Management, Hotel Management
Dear Marilyn, Thank you for your feedback on your recent stay. We apologize for any cleanliness issues and will take immediate action to improve. We hope to provide a better experience in the future.Sincerely, Hotel Management
5 out of 5
by A verified traveler

Posted 3 Apr 2023
Nice
Comment from Hotel Management
3 Apr 2023 by Hotel Management , Hotel Management
Dear Tierah, It is a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Please make our hotel of choice every time you visit the city.Sincerely,Hotel Management
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Mar 2023 on Hotels
4 out of 5
by A verified traveler

Posted 13 Mar 2023 on Hotels
The bathtub had water in it dirty the refridge was locked
5 out of 5
by A verified traveler

Love the front desk

Posted 15 Feb 2023 on Hotels
Jeanie is the absolute best. She is very patient, generous, and overall is truly amazing. She definitely needs to be a manager.
Comment from Hotel Management
16 Feb 2023 by Hotel Management, Hotel Management
Dear Guest, Thank you for your excellent review. We appreciate you taking time out of your busy day to let us know that we exceeded your expectations. Jeanie will be so pleased that she helped make your stay with us memorable. We hope to see you again at Extended Stay America next time you visit the city.Sincerely,Hotel Management
5 out of 5
by A verified traveler

Posted 30 Jan 2023 on Hotels
It was an overall nice stay. I know where im staying when i go to Winston
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2023 on Hotels
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