Novant Health Forsyth Medical Center - 3 min drive - 3.4 km
Wake Forest University Baptist Medical Center - 6 min drive - 7.7 km
Benton Convention Center - 8 min drive - 10.1 km
Wake Forest University - 14 min drive - 11.7 km
Getting around
Charlotte-Douglas Intl. Airport (CLT) - 82 min drive
Restaurants
Chick-fil-A - 13 min walk
Golden Corral - 2 min drive
Starbucks - 7 min walk
Cookout - 18 min walk
Olive Garden - 2 min drive
About this property
Springhill Suites by Marriott Winston-Salem Hanes Mall
Hotel near Hanes Mall
At Springhill Suites by Marriott Winston-Salem Hanes Mall, you can look forward to free full breakfast, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
An indoor pool with pool umbrellas
Free self parking
Express check-out, express check-in, and a front-desk safe
A gift shop, a 24-hour front desk, and coffee/tea in the lobby
Guest reviews speak highly of the helpful staff
Room features
All 95 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
Bathrooms with free toiletries and hair dryers
42-inch LCD TVs with Netflix and premium channels
Separate sitting areas, recycling, and mini fridges
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Things to do
24-hour gym
Indoor pool
TV in common areas
Family friendly
In-room microwave
In-room sofa bed
Indoor pool
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Business services
24-hour business center
Computer station
Meeting rooms
Outdoors
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Elevator
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
4 floors
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Rooftop garden
Smoking not allowed
Room amenities
Bedroom
Day bed
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Pillowtop mattress
Twin sofa bed
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
42-inch LCD TV with premium cable channels
Netflix
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Heating
Iron/ironing board
Phone
Recycling
Safe
Separate sitting area
Water-efficient showers
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property will be renovating from May 13 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
Lobby
Meeting facilities
Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 75.00 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel
Frequently asked questions
Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a pool?
Yes, this property has an indoor pool. Pool access is from 8 AM–10 PM.
How much does it cost to stay at Springhill Suites by Marriott Winston-Salem Hanes Mall?
As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Winston-Salem Hanes Mall on Jul 30, 2025 start from P 6,116.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Springhill Suites by Marriott Winston-Salem Hanes Mall pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Springhill Suites by Marriott Winston-Salem Hanes Mall?
Self parking is free at this property.
What time is check-in at Springhill Suites by Marriott Winston-Salem Hanes Mall?
Check-in begins at 3:00 PM.
What time is check-out at Springhill Suites by Marriott Winston-Salem Hanes Mall?
Check-out is at noon.
Where is Springhill Suites by Marriott Winston-Salem Hanes Mall located?
Situated in Winston-Salem, this hotel is within 2 mi (3 km) of Hanes Mall, Bowlero Winston-Salem, and Wilkes Regional. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 3 mi (5 km).
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Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 646 out of 1006 reviews
10 - Excellent
646
Rating 8 - Good. 227 out of 1006 reviews
8 - Good
227
Rating 6 - Okay. 74 out of 1006 reviews
6 - Okay
74
Rating 4 - Poor. 37 out of 1006 reviews
4 - Poor
37
Rating 2 - Terrible. 22 out of 1006 reviews
2 - Terrible
22
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10
Although undergoing renovations, this was very nice. The staff was very friendly and helpful.
Tammy
Stayed 3 nights in Jul 2025
10/10
This hotel is a great stop for families. It has the best indoor amenities and healthy breakfast options.
Leslie
Stayed 1 night in Jun 2025
8/10
Bed was comfy. Staff was very friendly!
Kevin
Stayed 1 night in Jun 2025
10/10
Property was very clean and staff was very helpful and accommodating
Kellie
Stayed 3 nights in May 2025
10/10
Fantastic stay. Friendly staff.
Christopher
Stayed 1 night in Apr 2025
10/10
Nice staff… clean rooms
Angela
Stayed 1 night in Mar 2025
8/10
The property was conveniently located to restaurants and shopping.
Lionel
Stayed 1 night in Mar 2025
10/10
Clean
Tamara
Stayed 1 night in Jun 2025
10/10
Really Nice!
Sada De Lara
Stayed 1 night in Mar 2025
10/10
Convenient to shopping, clean and friendly staff
Tempess
Stayed 1 night in Mar 2025
10/10
Hotel was excellent from check in to check out.
Dan
Stayed 1 night in Feb 2025
10/10
This location is under construction but still provided quality service. The suite was clean, plenty of room.
sophia
Stayed 1 night in May 2025
10/10
Good size room and comfortable bed.
James
Stayed 1 night in Mar 2025
10/10
Smells wonderful
Kizzy
Stayed 1 night in Mar 2025
10/10
Very clean, very helpful and courteous staff, and very convenient to food and shopping. Will definitely stay again.
LaKisha
Stayed 1 night in Feb 2025
10/10
Very nice room, good wifi service, helpful staff, excellent breakfast.
Michael
Stayed 2 nights in Dec 2024
6/10
It’s def one of the smaller rooms we ever stayed at. Super small bathroom area- it was cramped in there . Terrible smell in the toilet/ shower area. The bacon at breakfast was everything but crispy. Breakfast just didn’t look very appealing. Even the kids skipped it.
The room was clean. And staff was friendly
Sandra
Stayed 1 night in Jul 2025
6/10
The property is going through renovations so it was not a quiet stay. The entrance was a mess often with no one at the front generally. The main issue was multiple sightings of bugs, dirty flooring and showers within the rooms experienced.
Natasha
Stayed 2 nights in Jul 2025
10/10
This is where I like to stay when visiting Winston Salem. It's close to everything and the hospital when visiting a family friend.
Gwen
Stayed 1 night in Feb 2025
10/10
Enjoyed our stay.
Michael
Stayed 1 night in Jul 2024
10/10
Great staff
Ginger
Stayed 1 night in Feb 2025
10/10
I really liked everything, i would like to comeback
Angel
Stayed 1 night in Mar 2025
10/10
Enjoyed my stay
Hans
Stayed 1 night in Aug 2024
10/10
all was perfect.
samet
Stayed 2 nights in Feb 2025
8/10
I was only there for one night everything was great no complaints will return soon