Ratings based on 986 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 23 Nov 2024
Dumpy
4 out of 5
by A verified traveler from Riverview

Posted 19 Nov 2024
Great time
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Very convenient location for the purpose of our trip. Staff was very friendly.
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Thank you for sharing this great review of our Hampton Inn Hanes Mall! We work hard to be one of the best hotels in Winston-Salem and are so happy you enjoyed our convenient location and friendly team!
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Hotel was very nice. Staff was fabulous. The breakfast buffet was really well done with variety each day. Bottomless hot water in shower. Animals are allowed and there was a horrible dog owner who left their barking dog in their room while enjoying their breakfast before 8am. Staff located these guests once reported and handled very professionally.
Comment from Hotel Management
8 Nov 2024 by General Manager, Hotel Management
Thank you for sharing this great review of our Hampton Inn Hanes Mall! We work hard to be one of the best hotels in Winston-Salem and are so happy you enjoyed our complimentary hot breakfast buffet, friendly staff, and fantastic water pressure!
5 out of 5
by A verified traveler

Posted 30 Oct 2024
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Thank you for sharing this perfect rating of our Hampton Inn by Hilton Winston-Salem Hanes Mall! We take pride in our cleanliness and hospitality and are thrilled you enjoyed your stay.
4 out of 5
by A verified traveler

Posted 26 Oct 2024
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Thank you for rating our Hampton Inn! We work hard to give you the best hotel experience in Winston-Salem and would love to know how we could have been better for you.
4 out of 5
by A verified traveler from Saint Peter

Posted 11 Oct 2024
Busy hotel. Bit noisy. Staff us helpful. Too close to busy highway and bit unsafe neighborhood.
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Thanks for sharing this feedback of our Hampton Inn! We work hard to give you the best hotel experience in Winston-Salem and are so happy you enjoyed our friendly staff! Thank you for letting us know about the noise and neighborhood - we would love to hear more about your experience so that we can be better for you.
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Very easy checkin and nice room. Quiet.
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Thanks for sharing this great review of our Hampton Inn! We work hard to give you the best hotel experience in Winston-Salem and are so happy you enjoyed your stay!
5 out of 5
by A verified traveler

Posted 6 Oct 2024
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Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Thank you for sharing this perfect rating of our Hampton Inn by Hilton Winston-Salem Hanes Mall! We take pride in our cleanliness and hospitality and are thrilled you enjoyed your stay.
5 out of 5
by A verified traveler

Posted 30 Sep 2024
Comment from Hotel Management
2 Oct 2024 by General Manager, Hotel Management
Thank you for sharing this perfect rating of our Hampton Inn by Hilton Winston-Salem Hanes Mall! We take pride in our cleanliness and hospitality and are thrilled you enjoyed your stay.