Ratings based on 882 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
King bed room was spacious with a large desk for working.
by A verified traveler
Posted 22 Sep 2024
Room was spacious. Carpeting in hallways was buckling and needed to be replaced. Breakfast could have been a lot better. No fruit. Limited choices. Staff were friendly and helpful. Housekeeping was every other day. That was a disappointment. It should have been everyday.
by A verified traveler
Posted 18 Sep 2024
I liked that the room was very spacious and in very good condition. I enjoyed the breakfast which was a hot breakfast and pretty good. Check-in and check-out was quick and easy. Overall the stay was very good.
Comment from Hotel Management
20 Sep 2024 by Kirby Kelly-AGM, Hotel Management
Thank you so much for taking the time to complete the survey for your stay with us. I am so happy you enjoyed your stay. Please come back and see us at your earliest convenience.
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Kirby Kelly-AGM, Hotel Management
Thank you for taking the time to complete the survey for your visit with us. I am very happy to see that you had a great stay. Please come back and see us again at your earliest convenience.
by A verified traveler
Posted 9 Sep 2024
Nice staff and good breakfast
Comment from Hotel Management
11 Sep 2024 by Kirby Kelly-AGM, Hotel Management
Thank you for taking the time to completing the survey for your stay with us. I hope that you enjoyed your stay. We look forward to seeing you again in the near future.
by A verified traveler
Posted 8 Sep 2024
Unbelievably, this hotel had no hot water during peak times of water use. I would rank this hotel highly if not for this basic expected amenity. The person at the front desk incredulously said with a straight face that there is no hot water when the hotel is full!
Comment from Hotel Management
11 Sep 2024 by Kirby Kelly-AGM, Hotel Management
I certainly apologize for the inconvenience with the hot water issue. We are definitely looking into this issue. Hopefully you will come back and see us again.
by A verified traveler
Posted 2 Sep 2024
Our room smelled like smoke but the clerk quickly gave us a new room. There were a fee ants which is why we gave it a slightly lower rating for cleanliness. The housekeepers did not clean our room although we were there for 3 nights and 4 days. Om
Comment from Hotel Management
3 Sep 2024 by Jeffrey W., Hotel Management
Dear Lars, thank you for staying with us and leaving such a detailed review. The feedback we receive from our valued guests, like you, enables us to target problem areas. I apologize for the inconvenience caused to you from our lack of communication regarding housekeeping service but assure you this has been addressed with the team. We truly hope we have the opportunity to serve your again on your next visit.
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Jeffrey W., Hotel Management
Hi Jan! Thank you so much for the great review!
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Jeffrey W., Hotel Management
Dear Conner, I do apologize for any inconvenience that you have experienced. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We appreciate any feedback that you can send as this is crucial for us to improve the products & services that we offer. I hope we can earn your trust in the future.
by A verified traveler
Posted 29 Aug 2024
We have stayed here many times and each time it is great. It is clean, which is our priority. The staff are incredibly kind and welcoming. The breakfast is always fresh and hot. Nothing bad to say at all.
Comment from Hotel Management
29 Aug 2024 by Jeffrey W., Hotel Management
Wow Darren! I am so glad you and your family enjoyed your stay with us once again. We look forward to seeing you again and again!
