Ratings based on 413 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Hampton Inn & Suites Winston-Salem Downtown, Hotel Management
Dear Sherri,Thank you for your continued trust in us! We’re thrilled to hear that your stays have been consistently good. We look forward to welcoming you back for your next visit!Kind Regards,Hampton Inn & Suites Winston-Salem Downtown Management
by A verified traveler
Posted 15 Nov 2024
Modern hotel. Very friendly staff. Close to various restaurants and shops. Only issue was the valet parking. Which was $22.00 a day. That's ridiculous 😒.
Comment from Hotel Management
19 Nov 2024 by Hampton Inn & Suites Winston-Salem Downtown, Hotel Management
Dear Kim,Thank you for sharing your feedback! We're glad to hear you enjoyed the friendly staff and the hotel's convenient location. We understand your concern about the valet parking fee and appreciate your input. We hope the rest of your stay was enjoyable, and we’d love to welcome you back again soon!Kind Regards,Hampton Inn & Suites Winston-Salem Downtown Management
by A verified traveler
Posted 6 Nov 2024
Staff and breakfast were wonderful. The hotel was nice and clean and smelled good.
The refrigerator did not work, but someone came and fixed it. Upon awakening, realized the coffee maker did not work in room. No shampoo in the shampoo bottle in the shower.
Comment from Hotel Management
8 Nov 2024 by Hampton Inn & Suites Winston-Salem Downtown, Hotel Management
Dear Deborah,Thank you for your review! We're glad to hear you enjoyed the staff, breakfast, and the overall cleanliness of the hotel. We apologize for the issues with the refrigerator, coffee maker, and shampoo bottle. We're glad the refrigerator was addressed promptly, and we will ensure the other items are inspected for future guests. We appreciate your feedback and hope to welcome you back again soon!Kind Regards,Hampton Inn & Suites Winston-Salem Downtown Management
by A verified traveler
Posted 3 Nov 2024
We enjoyed our stay a great deal. We were in town for business, but made it a family affair and there was something for everyone! Breakfast was delicious and a huge plus! The staff was exceptionally friendly and helpful! Rooms were clean and comfortable! Would stay there again in a heartbeat!
Comment from Hotel Management
6 Nov 2024 by Hampton Inn & Suites Winston-Salem Downtown, Hotel Management
Dear Vanessa,"Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed your stay and found something for everyone in the family. It’s wonderful to know that you loved the delicious breakfast and found our staff to be friendly and helpful. We take pride in maintaining clean and comfortable rooms, and we're glad that contributed to your positive experience. We look forward to welcoming you back again soon!"Kind Regards,Hampton Inn & Suites Winston-Salem Downtown Management
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Hampton Inn & Suites Winston-Salem Downtown, Hotel Management
Dear Jess,Thank you so much! Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Best Regards,Hampton Inn & Suites Greensboro Downtown Management
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Hampton Inn & Suites Winston-Salem Downtown, Hotel Management
Dear JERI,Thank you for a Perfect Score Rating on your stay at Hampton Inn & Suites Greensboro Downtown. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Best Regards,Hampton Inn & Suites Greensboro Downtown Management
by A verified traveler
Posted 1 Nov 2024
Great property downtown Winston Salem. Close to restaurants and convention center. Friendly and helpful staff.
Comment from Hotel Management
5 Nov 2024 by Hampton Inn & Suites Winston-Salem Downtown, Hotel Management
Dear Anne,Thank you for sharing your wonderful experience with us! We're thrilled you enjoyed our downtown Winston-Salem location, close to the city's best restaurants and the convention center. It's great to know our friendly and helpful staff left a positive impression on you - delivering exceptional service is always our top priority. We’re glad our location and team made your stay enjoyable and convenient. Your feedback truly motivates us to continue providing the best for our guests. We look forward to welcoming you back for another fantastic stay in the heart of Winston-Salem!Best Regards,Hampton Inn & Suites Greensboro Downtown Management
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Hampton Inn & Suites Winston-Salem Downtown, Hotel Management
Dear Simeon,Thank you for a Perfect Score Rating on your stay at Hampton Inn & Suites Greensboro Downtown. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Best Regards,Hampton Inn & Suites Greensboro Downtown Management
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Hampton Inn & Suites Winston-Salem Downtown, Hotel Management
Dear Shea,Thank you for a Perfect Score Rating on your stay at Hampton Inn & Suites Greensboro Downtown. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Best Regards,Hampton Inn & Suites Winston-Salem Downtown Management
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Hampton Inn & Suites Winston-Salem Downtown, Hotel Management
Dear Marta,Thank you for a Perfect Score Rating on your stay at Hampton Inn & Suites Winston-Salem Downtown. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Thank You,Hampton Inn & Suites Winston-Salem Downtown Management
