Ratings based on 568 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 24 Nov 2024
The staff was friendly and helpful. Breakfast options were nice. The bathroom could use an update.
4 out of 5
by A verified traveler

Posted 22 Oct 2024
They were great
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2024
4 out of 5
by A verified traveler

Posted 21 Sep 2024
I have stayed here a few times and have never had any problems. The staff are friendly and the room is always just as it should be.
Comment from Hotel Management
3 Oct 2024 by Management, Hotel Management
Thank you for your feedback and for choosing to stay with us! We hope to have you as our guest again the next time you visit Winston-Salem. Safe travels!
5 out of 5
by A verified traveler

Posted 5 Sep 2024
Great stay. Staff is excellent.
Comment from Hotel Management
3 Oct 2024 by Management, Hotel Management
Thank you for your feedback and for choosing to stay with us! We hope to have you as our guest again the next time you visit Winston-Salem. Safe travels!
5 out of 5
by A verified traveler from Courtice

Posted 2 Sep 2024
Very clean, modern, and comfortable beds. Friendly staff, decent breakfast included. A very good value.
Comment from Hotel Management
3 Sep 2024 by Grateful Staff, Hotel Management
Hello Gregory and thank you for the 5 out of 5 review! Your support and feedback is very important to us and we are thrilled you enjoyed your stay! Please come back to visit the next time your travels bring you back to this area...Fairfield Inn Staff
5 out of 5
by A verified traveler

Posted 31 Aug 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Our Staff, Hotel Management
10 out of 10...THANK YOU! Your support is truly valued and we sincerely appreciate you for taking the time to rate us. We look forward to many future reservations.
5 out of 5
by A verified traveler

Posted 26 Aug 2024
great, nice room, great staff, food was not great
Comment from Hotel Management
3 Sep 2024 by Our Staff, Hotel Management
Hello Theresa, thank you for your recent stay and your wonderful review! Your support is truly valued and sorry we dropped the ball in regards to our breakfast choices. We hope we can accommodate you again in the future.
3 out of 5
by A verified traveler

Lack of service and noise

Posted 25 Aug 2024 on Hotels
We arranged to have our room cleaned on a particular day and when we returned the room had not been touched. Also, the noise from the traffic at night made sleep impossible. The breakfast was adequate.
Comment from Hotel Management
3 Sep 2024 by Our Staff, Hotel Management
Hi Laurie and thank you for your feedback. I can assure you this is not typical of our hotel and we thank you for sharing your experience. We look forward to providing perfect accommodations in the future.