Ratings based on 381 Verified Reviews
2.7 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Deborah, Hotel Management
Thank you for your review.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Deborah, Hotel Management
Thank you for your review.
by A verified traveler
Posted 9 Nov 2024
The place has a very unpleasant smell. I'm entering the place and I prefer to leave
Comment from Hotel Management
9 Nov 2024 by Deborah, Hotel Management
Thank you for your review.
by A verified traveler
Posted 1 Nov 2024
It was clean and comfortable.
Comment from Hotel Management
1 Nov 2024 by Deborah, Hotel Management
Thank you for your review.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Deborah, Hotel Management
Thank you for taking the time and placing a review.
by A verified traveler
Posted 28 Oct 2024
Basic
Comment from Hotel Management
1 Nov 2024 by Deborah, Hotel Management
Thank you for your review.
by A verified traveler
Posted 21 Oct 2024
Was an okay place to stay. Location was good.
Comment from Hotel Management
1 Nov 2024 by Deborah, Hotel Management
Thank you for your review.
by A verified traveler
Posted 21 Oct 2024
The hotel was not up to cleanliness standards as there were roaches and the room condition was not in good standards.
Comment from Hotel Management
1 Nov 2024 by Deborah, Hotel Management
Thank you for your review.
by A verified traveler
Posted 1 Sep 2024
1 star hotel
Comment from Hotel Management
30 Sep 2024 by Deborah, Hotel Management
Thank you for your review.
by A verified traveler
Posted 26 Aug 2024
I reserved two rooms for a week for our crew that was working out of town. Upon arrival one room had bugs on the bed. The other room had poop filled to the brim in the toilet. They both went to the front desk, explaining the situation moved them into another room that had roaches. I told our employees they were not going to stay there and to go to the desk and explain that the rooms were unfit, and they would like a refund to book somewhere else agent proceeded to say there is no manager on duty and they would have to contact a manager for a refund . Here we are on the premises and I am out over $1000 for two rooms for a week along with booking another two rooms For a week at a different hotel. Do not stay here! I cannot say this enough.
Comment from Hotel Management
30 Sep 2024 by Deborah, Hotel Management
Hi Stacy. Please contact me at 336-744-5755 with the names on the reservations, dates of arrival, so I can research the two incidents. Thank you.
