Ratings based on 1,458 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Rushi , Hotel Management
Thank you for your feedback and for staying with us. We’re always striving to provide the best experience and appreciate your support. We hope to welcome you back soon!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Victoria Inn Hotel & Convention Centre, Hotel Management
Hello Christopher,Thank you very much for taking the time to send us your feedback from your recent stay - thank you for thinking of us. We do hope that we see you again soon.
by A verified traveler
Posted 19 Nov 2024
Room smelled like cigar
Comment from Hotel Management
19 Nov 2024 by Rushi , Hotel Management
Thank you for sharing your feedback. We sincerely apologize for the unpleasant smell in your room. This is not the experience we want for our guests, and we will be addressing this issue immediately with our housekeeping team to ensure it does not happen again.Your comfort is our priority, and we would appreciate the opportunity to make it right. Please feel free to contact us directly so we can discuss how we can improve your next stay. Thank you for bringing this to our attention.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Rushi , Hotel Management
Thank you for taking the time to leave a review! We're glad you enjoyed your stay and appreciate the feedback. We hope to welcome you back again soon!
by A verified traveler
Posted 18 Nov 2024
Parking lot is huge and the hotel was quiet.
Comment from Hotel Management
18 Nov 2024 by Rushi, Hotel Management
Thank you for taking the time to leave a review! We're glad to hear you enjoyed the spacious parking lot and found the hotel quiet during your stay. We always strive to provide a peaceful and convenient experience for our guests. We hope to welcome you back soon!
by A verified traveler
Posted 18 Nov 2024
It was convenient and very close to the Mall. Parking was good. And there is a Restaurant on site.
Comment from Hotel Management
18 Nov 2024 by Rushi , Hotel Management
Thank you for your feedback! We're happy to hear that you found our location convenient, with easy access to the Mall, and that you enjoyed the parking and on-site restaurant. We appreciate your kind words and hope to welcome you back for another great stay soon!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Rushi, Hotel Management
Thank you for your 4-star review! We're glad you had a positive experience with us. If there’s anything we can do to make your next visit even better, please let us know. We look forward to welcoming you again!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Rushi, Hotel Management
We're sorry to see your low rating and would appreciate the opportunity to understand how we can improve. Please contact us directly to share your experience.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Rushi , Hotel Management
Thank you for your feedback. We appreciate you taking the time to rate your experience and hope to have the opportunity to provide you with a more enjoyable stay in the future. Safe travels!
by A verified traveler
Posted 15 Nov 2024
Place is always clean n kids enjoyed the pool area
Comment from Hotel Management
15 Nov 2024 by Rushi , Hotel Management
Thank you for the fantastic review! We're thrilled to hear you found our place clean and that the kids loved the pool area. We look forward to welcoming you back soon!
