Ratings based on 983 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Good
Comment from Hotel Management
20 Nov 2024 by Fort Garry Hotel , Hotel Management
Hello Dan, we thank you for staying with us and for the 5-star rating!
by A verified traveler from Toronto
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Fort Garry Hotel , Hotel Management
Hello Laura, we're very happy to see that you enjoyed your stay!
by A verified traveler from Cochrane
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Fort Garry Hotel , Hotel Management
Hello Mark, we thank you for staying with us and it's wonderful to see that you had a 5-star stay.
by A verified traveler from Ottawa
Posted 17 Nov 2024
My room upon arrival had strange knocking sounds and an eerie cold. I told the front desk who was coincidentally receiving the same complaint from another room. They quickly and with seriousness explained the hotel was haunted, the ghost was not dangerous, and my room was switched. No problem with my next room. What an experience.
My only complaint was the mattress was lumpy. Otherwise a grand old and interesting hotel. Great restaurant. Top quality service all around.
Comment from Hotel Management
19 Nov 2024 by Fort Garry Hotel , Hotel Management
Hello Peter, we're happy to hear that our staff was helpful when you wanted to change rooms but we're sorry to hear that there was a strange knocking sound. We thank you for your patience and appreciate you sharing your experience with us.
by A verified traveler from Cudworth
Posted 16 Nov 2024
Old building with old rooms. Overpriced restaurant for service. Poor casual service in checkin, and very poor restaurant service during my stay. Stand for ten minutes waiting for someone to have time to even take you to a table. Room was near elevator, all night long listening to air sounds from the elevator when it moves. Would not stay here again, historic hotel did not justify poor service and poor room quality. TenSpa on tenth floor is the only thing noteworthy here compared to other hotels I've stayed at. For breakfast, go to local restaurants within one block for half the price but equal or better quality food.
Comment from Hotel Management
16 Nov 2024 by Fort Garry Hotel , Hotel Management
Hello Jefferson, we're very sorry to hear that this was your experience while staying with us and we appreciate you taking the time to share your thoughts. Happy to know that you enjoyed the Ten Spa!
by A verified traveler
Posted 12 Nov 2024
Great location. Wonderful historical building
Comment from Hotel Management
12 Nov 2024 by Fort Garry Hotel , Hotel Management
Hello Laurie, we're happy to see that you enjoyed your stay!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Fort Garry Hotel , Hotel Management
Hello Stephen, we're delighted to see that you enjoyed your stay and we look forward to hosting you again in the future.
by A verified traveler
Posted 12 Nov 2024
Liked the service, just couldn’t sleep right till the party ended below our room
Comment from Hotel Management
12 Nov 2024 by Fort Garry Hotel , Hotel Management
Hello Jason, we sincerely apologize for any disruptions you encountered during your stay as we know how important it is to have a good night's sleep.
by A verified traveler
Posted 11 Nov 2024
All good, except fpr the fact that the walls are so thin, you can hear the people in the next room. Ive stayed there wuite a few times, and its always tye case.
Otherwise, great.
Comment from Hotel Management
12 Nov 2024 by Fort Garry Hotel , Hotel Management
Hello Doug, we thank you for staying with us and we hope you weren't disrupted during your stay. We appreciate your continued loyalty over the years!
by A verified traveler from Barrie
Posted 10 Nov 2024
We loved the historic feel of the lobby and the renovated spaces. All staff were helpful. I liked the water bottle filling station too. It was close to the train station and tourist the sites.
Comment from Hotel Management
12 Nov 2024 by Fort Garry Hotel , Hotel Management
Hello Craig, we thank you for staying with us and we're very happy that you enjoyed our stellar location! We look forward to seeing you again.
