Ratings based on 384 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 31 Oct 2024
Poor customer service. They will tell you to contact them ahead of time if there’s any changes you wanna do on your booked reservation. But for them it’s okay to contact you on the day of your check in that they made changes and you have to moved to different hotel due to overbooking.
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 14 Oct 2024
Was a good day out to relax
by A verified traveler from Spanish Lookout
Posted 7 Oct 2024
Room was great, staff was nice, breakfast selections were awesome.
Comment from Hotel Management
8 Oct 2024 by R, Hotel Management
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
by A verified traveler
Posted 7 Oct 2024
Only issue that we had was with cots because our children consist of a teenage boy, teenage girl, and 2 young girls so we needed 2 cots to sleep them apart but only had one available. We did not get bedding with the cot and had to go down to the lobby to ask for bedding as our phone had no cord to the wall. When the bedding was brought up we werent informed and didnt notice it was outside of our door until we had called for bedding again once a cord was brought to the room so that we could use the phone. We noticed a bag of bedding when recieving second requested bedding way later while we waited to be able to set up our bed on the couch
Comment from Hotel Management
8 Oct 2024 by R, Hotel Management
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
by A verified traveler
Posted 29 Sep 2024
Beautiful property with great staff and lovely facilities.
Comment from Hotel Management
3 Oct 2024 by R, Hotel Management
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
