Ratings based on 963 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Yuliia Yevzhenko, Hotel Management
Thank you for your review. It was our pleasure hosting you.Yuliia YevzhenkoGuest Services Manager
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Yuliia Yevzhenko, Hotel Management
Thank you for highest mark! We will be happy to welcome you back.Yuliia YevzhenkoGuest Services Manager
by A verified traveler
Posted 15 Dec 2024
The property was old and outdated. TVs were old. bathroom was small and dated.
Comment from Hotel Management
17 Dec 2024 by Yuliia Yevzhenko, Hotel Management
Thank you for your feedback. It is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.Yuliia YevzhenkoGuest Services Manager
by A verified traveler
Posted 14 Dec 2024
Had a great time with some gals pals and took in Destination Dinner Theatre! Would do it again!
Comment from Hotel Management
14 Dec 2024 by Yuliia Yevzhenko, Hotel Management
Dear Laurie, thank you for your feedback. We will be happy to welcome you back!Yuliia YevzhenkoGuest Services Manager
by A verified traveler from Brandon
Posted 14 Dec 2024
Noisy outside rooms, hard to sleep
Comment from Hotel Management
14 Dec 2024 by Yuliia Yevzhenko, Hotel Management
Thank you for your review.
by A verified traveler
Posted 14 Dec 2024
The check in experience was different. They didn’t like that I used my status card as a ID even though it came from the government of Canada. Then the front desk asked for another credit card other than my visa. My visa worked fine the last time I stayed here so o found it weird she was giving me a hard time about it. The last time I stayed, I had no issue using my status card and visa to pay/check in.. Maybe this hotel should make a rule to only use credit cards.
Comment from Hotel Management
14 Dec 2024 by Yuliia Yevzhenko, Hotel Management
Dear, Aaliyah,Thank you for your feedback, it is much appreciated. I will discuss with my Guest Services Team all you have mentioned. Sorry for all inconveniences during your check-in.Yuliia YevzhenkoGuest Services Manager
by A verified traveler
Posted 10 Dec 2024
by A verified traveler
Posted 9 Dec 2024
by A verified traveler
Posted 9 Dec 2024
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Joe Sacco, Hotel Management
Dear Amy,Thank you for taking the time to share your feedback, we're delighted that you enjoyed your stay.All the best,Joe Sacco - Vice President of Operations
