Ratings based on 765 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Manager, Hotel Management
Hello Rob,We are excited to hear that you had a wonderful experience at our hotel and we appreciate you choosing to stay with us. Should you have any further feedback to share, please do not hesitate to reach out. We hope to welcome you back soon for another exceptional stay.
by A verified traveler
Posted 25 Nov 2024
It was great
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Ezekiel,We appreciate your positive feedback and are delighted to hear you enjoyed your stay. We hope to welcome you back in the future for another great experience!
by A verified traveler
Posted 18 Nov 2024
First and foremost, Patty was a GEM! Hands down my favorite part of our stay. She needs a raise.
Expedia states they offer rollaway beds, they in fact do not. Hotel didnt care about the misinformation. I wasnt allowed to cancel to go to a different hotel and was forced to buy a 2nd room for the stay or someone sleep on the floor.
However, beds were comfortable, AC worked great, and LOVED the bathroom mirrors. Lighting was exceptional and they have anti fog mirrors which is great for us girls.
And I like they had a chair lift for handicapped guests in the pool area.
Comment from Hotel Management
18 Nov 2024 by Sean, the new GM, Hotel Management
Good morning Jessica,The issue with the rollaway beds appears to be a technical glitch with Expedia. We never had them offered and they are correcting that as we speak. Apologies for the incinvenience. If you do stay with us again, our Single King Bed Suites do offer a pull out couch bed,I also relayed your kind words to Paty. She has been with me at another hotel I managed and she is amazing. Exactly why I am glad she came with me.Hopefully you will choose our proerty again.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Elaine,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Manager, Hotel Management
Hello Ember,We are charmed to hear that you had an excellent stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the future.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Sean, General Manager, Hotel Management
Hi Christy,I am sorry your stay was subpar, but wouold love your feedback on what we did wrong and how we can do better. Please feel free to reach out to me if you would like to discuss any issues you encountered.
by A verified traveler
Posted 11 Nov 2024
Nice and clean property with amazing stuff
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Lejla,We are pleased to hear that you found our property nice and clean during your stay. Our team works hard to ensure a comfortable experience for all our guests. Your positive feedback is greatly appreciated.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Dan,We are delighted to hear that you had a fabulous stay with us! We appreciate your kind words and look forward to welcoming you back soon for another exceptional experience.
by A verified traveler
Posted 6 Nov 2024
Great place
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Ernest,We're glad to hear you enjoyed your stay with us. Thank you for taking the time to share your positive feedback. We hope to welcome you back again in the future for another great experience at our hotel.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Manager, Hotel Management
Hello Gabriela,We are thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back soon!
