Ratings based on 70 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
I stayed at this hotel because I was in Winner, South Dakota to go pheasant hunting with my dog. The hotel is absolutely accommodating for hunters with dogs. The staff were friendly and helpful. The hotel has a very good continental breakfast. I will stay in Knights Inn the next time I am hunting in Winner. South Dakota.
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Thank you very much for staying here, we hope to see you again soon.
by A verified traveler
Posted 24 Sep 2024 on Hotels
No signage. Couldn’t find the hotel name, and when we did find it, it was a different name. Dirty sheets, stained, rebar sticking up in the parking area. The key didn’t work in the lock until you jiggled it several times. No refund.
Comment from Hotel Management
29 Sep 2024 by Guest Relations, Hotel Management
Dear Jeremy,Please accept our apologies for any inconvenience during your stay. What you've described does not reflect the typical experience of our guests. Rest assured, we will share your comments to ensure we are meeting our high standards of comfort and cleanliness going forward, and we will ensure any opportunity to improve locating our property is seized. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
by A verified traveler
Posted 22 Sep 2024 on Hotels
Staff was nice during check in, office was not labeled and checked in a restaurant/bar. Grungy parking lot, definitely didn’t look safe. Likely it is from the 70’s with very little updates. Pillow case and sheets were clean but had minor stains. It was more of an accidental booking and we couldn’t cancel.
Comment from Hotel Management
27 Sep 2024 by Guest Relations, Hotel Management
Dear Laurie,While we are happy to know that our friendly team members left a positive impression on you, we are sorry to hear that you didn't have a good time with us overall. Please know that the safety of our guests is our number one priority. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. Thank you, and we hope you will consider giving us another chance soon; we're confident that we can impress you and change your perceptions.
by A verified traveler
Posted 29 Jun 2024 on Hotels
by A verified traveler
Posted 23 Jun 2024
by A verified traveler
Posted 7 Mar 2024
by A verified traveler
Posted 2 Mar 2024 on Hotels
Comment from Hotel Management
10 Mar 2024 by General Manager, Hotel Management
Thank you got your review. Hope to see you come back.
by A verified traveler
Posted 2 Feb 2024
I went to Winner, South Dakota to go pheasant hunting. I brought my bird dog with me and it was no problem having her in the room (pet friendly). There were no real negatives to the room and I will stay there the next time I am in Winner. There is a Subway restaurant in the parking lot adjoining the hotel. There is a McDonalds one block away for morning coffee.
Comment from Hotel Management
5 Feb 2024 by General Manager, Hotel Management
Dear Lawrence, we appreciate your stay. Thank you for your review. Hope to see you again.
by A verified traveler
Posted 27 Nov 2023
No hot water in our employees room.
Comment from Hotel Management
8 Dec 2023 by Guest Relations, Hotel Management
Dear Preston,It's unfortunate to hear about the experience you described. Our maintenance team is dedicated to ensuring our guests have a comfortable stay, and we'll be sure they look into the issues you've described. We appreciate the feedback, and we hope you will give us another chance soon.
by A verified traveler
Posted 7 Sep 2023 on Hotels
older hotel, nice staff, need to fix the room lights
