Ratings based on 54 Verified Reviews
2.9 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jun 2024
Very rundown hotel. Pool out of service. No internet. Loud guests. Old fixtures. No noise insulation. Seems like a place likely to close down.
by A verified traveler
Posted 22 Jun 2024 on Hotels
by A verified traveler
Posted 21 Jun 2024
by A verified traveler
Posted 17 Oct 2023 on Travelocity
They didn't honor my paid reservation saying that Expedia had cancelled all reservations (and not told those of us holding said reservations, which means that the motel itself should have let us know ahead of time, as they apparently knew already) for that night (which was the night before the annular eclipse) and made me pay $106 to have a room that night, which is reprehensible in the extreme. Sure, the lady at the front desk (Sherry) was otherwise nice and attentive to guests' needs, but I don't believe her story. No proof offered. However, if I want a room that night in town, her offer is likely the best offer, so I have to take it, not question it and not get upset with her. It's too bad, I have stayed there before and like the location. But taking undue advantage of guests who have already paid is disingenuous and Travelocity should consider NOT having this place on their website as a result. Yes, I did have another problem, which they took care of enough to my satisfaction, so it wasn't all bad. And they gave me a newly renovated room (good job there) which they hadn't planned on filling that night apparently, but it stings to have had to pay again for a room for which I had already prepaid months before. And while Sherry offered the next customer a miliary discount, she had not even discussed any possible discounts (military, AAA, AARP, etc.) with me and just took my extra money. I feel had and it helped to ruin a once in a lifetime experience. Let the buyer beware.
by A verified traveler
Posted 1 Oct 2023 on Hotels
by A verified traveler
Totally Disgusting
Posted 6 Mar 2023 on Hotelsby A verified traveler
Posted 14 Nov 2022 on Hotels
Comment from Hotel Management
23 Nov 2022 by value team, Hotel Management
thank you very much for the 10 we appreciate your review and hope you have safe travels weather you be here for work or just passing through. thank you again
by A verified traveler
Posted 8 Jun 2022
The staff at the motel libby had a dig with them that barked. The staff apt visible with dirty sheets,two liquor bottles on the counter. I was not shown how to get to my room.
Comment from Hotel Management
23 Nov 2022 by value team, Hotel Management
we sincerely apologize for your visit, we have been working hard to better the building as well as our team. we hope to see you again with a better experience
by A verified traveler
Posted 7 Jun 2022 on Hotels
by A verified traveler
Trashy; Not as advertised; DO not stay here
Posted 4 Jun 2022 on HotelsNot as advertised; No cable or SAT service; no remote control; cigarette burned hole on the bed spread; fire alarms went off at night and also in the morning 3 times;
No ice;
