Ratings based on 272 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Oct 2024
Good job
Comment from Hotel Management
17 Oct 2024 by Kelsey, Hotel Management
Hello Richard, Thanks for taking the time to leave us a review. Hope to see you again in the future. Kelsey Quality Inn Winkler
by A verified traveler
Posted 7 Oct 2024
Having restaurant attached was nice
Comment from Hotel Management
17 Oct 2024 by Kelsey, Hotel Management
Hi BrianThank you for taking the time to leave us a review!We hope to see you again soon. Kelsey Quality Inn Winkler
by A verified traveler from Maple Grove
Posted 4 Oct 2024
Great place
Comment from Hotel Management
7 Oct 2024 by Kelsey, Hotel Management
Hello Travis, Thank you so much for taking the time to leave us a review. We hope to see you again soon!KelseyQuality Inn Winkler
by A verified traveler
Posted 29 Sep 2024
We checked inlast night and the gentleman at the front desk told us that we have complimentary hot plate breakfast and showed us where to go. We phone before going to bed and asked for details on this and was told that it is that it starts 8am -11am.
While having breakfast, the staff told us that we are not covered for the breakfast. Had we known, we could have eaten breakfast elsewhere.
I spoke with front desk, they said that because we booked with Expedia, no complimentary breakfast is covered.
Wrong information was given by the gentleman yesterday, and yet we have to pay for this.
The gentleman was in training. But is it the customer's part to pay for his training?
I do not like to get any repercussions from sending this feedback, but I think there is a better way of handling this situation.
Thank you.
Comment from Hotel Management
1 Oct 2024 by Kelsey, Hotel Management
Hello JM, Thanks for taking the time to leave us a review. We appreciate the feedback to better improve our team. All the bestKelsey Quality Inn Winkler
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Kelsey, Hotel Management
Hello Daniar, Thanks for taking the time to leave us a review. All the best KelseyQuality Inn Winkler
by A verified traveler
Posted 23 Sep 2024
Had a great stay at Quality Inn! We got the bigger room with the Kitchenette and living room area and it was definitely worth it! Had all the space we needed for our stay! The room was clean and well organized and set up. Kitchen had all the essentials you need! Pool area was amazing!
Comment from Hotel Management
24 Sep 2024 by Kelsey, Hotel Management
Hello Alicia, We are so happy to hear you had such a wonderful stay!Hope to see you again soon. All the bestKelseyQuality Inn Winkler
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Kelsey, Hotel Management
Hi Trudy, Thanks for taking the time to leave us a review!
by A verified traveler
Posted 18 Sep 2024 on Travelocity
I had booked improperly, the front desk woman found my mistake, fixed it for me and made a potentially bad experience an absolute pleasure!!
Comment from Hotel Management
23 Sep 2024 by Kelsey, Hotel Management
Hi Aaron, Thanks so much for taking the time to leave us a review! Kelsey Quality Inn Winkler
by A verified traveler
Posted 15 Sep 2024
Great place to stay! Will definitely plan to stay there again if we are in the area.
Comment from Hotel Management
16 Sep 2024 by Kelsey, Hotel Management
Hello GladysThanks for taking the time to leave a review. We hope to see you again soon. All the best!Kelsey Quality Inn Winkler
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Kelsey, Hotel Management
Hello, Thanks for taking the time to leave us a review.
