Ratings based on 990 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Was ok, chosen for the ease of access to the airport
Comment from Hotel Management
30 Oct 2024 by Daphne Davis, Hotel Management
Dear John, On behalf of the entire hotel team, I want to thank you for sharing about hotel experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for choosing us!
by A verified traveler
Posted 29 Oct 2024
Close to airport.
Comment from Hotel Management
30 Oct 2024 by Daphne Davis, Hotel Management
Dear Melissa, On behalf of the entire hotel team, I want to thank you for sharing about hotel experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to see you soon!
by A verified traveler
Posted 29 Oct 2024
Excellent
Comment from Hotel Management
30 Oct 2024 by Daphne Davis, Hotel Management
Dear Shih Wei, On behalf of the entire hotel team, I want to thank you for sharing about hotel experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you for booking with us!
by A verified traveler
Posted 28 Oct 2024
Breakfast options need to be better.
Comment from Hotel Management
30 Oct 2024 by Daphne Davis, Hotel Management
Dear Betty, Thank you for choosing Springhill Suites and taking the time to complete our survey. We hope to better serve you in the future.
by A verified traveler
Posted 28 Oct 2024
Close to airport
Comment from Hotel Management
30 Oct 2024 by Daphne Davis, Hotel Management
Dear Anthony, On behalf of the entire hotel team, I want to thank you for sharing about hotel experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!
by A verified traveler
Posted 27 Oct 2024
Very nice. Breakfast was very good.
Comment from Hotel Management
28 Oct 2024 by Kim, Hotel Management
Dear Steven, Thank you so much for the lovely feedback regarding your recent stay with us. We will share these comments with our entire Team and hope to see you again soon should your travels bring you back this way again.Sincerely, Kim MckenzieGeneral ManagerSpringHill Suites
by A verified traveler
Posted 27 Oct 2024
Easy peasy !! Clean and friendly
Comment from Hotel Management
27 Oct 2024 by Daphne Davis, Hotel Management
Dear Wendy, On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Daphne Davis, Hotel Management
Dear Lisa, On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Daphne Davis, Hotel Management
Dear Joane, On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
by A verified traveler
Posted 15 Oct 2024
Heating/AC unit a bit noisy.
Comment from Hotel Management
21 Oct 2024 by Kim, Hotel Management
Dear Richard, Thank you for the opportunity to accommodate you here with us. We sincerely appreciate your feedback and will ensure we share this with our Engineer to take a look to be sure it is isolated and repaired.We hope to see you again in the future should your travels bring you back this way.Kindly, Kim MckenzieGeneral ManagerSpringHill Suites Hartford Airport
