Ratings based on 996 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Beautiful gardens to enjoy. Great buffet breakfast.
Comment from Hotel Management
25 Nov 2024 by julie, Hotel Management
Thank you so much for your wonderful 5-star review Caroline.We're thrilled to hear that you enjoyed our beautiful gardens and found the buffet breakfast to your liking. We take great pride in creating a pleasant and enjoyable atmosphere for our guests, and your feedback means the world to us.We hope to welcome you back soon for another memorable stay.Julie Jansenassistant hotels services manager
by A verified traveler
Posted 15 Nov 2024
The whole experience was fantastic.
Nothing to complain about .
Comment from Hotel Management
16 Nov 2024 by julie, Hotel Management
Hello from the Hawkesbury and the team at Crowne Plaza Hawkesbury Valley, Annick. We greatly appreciate your kind words and perfect 5/5 rating. Your feedback inspires us to continue our efforts in delivering excellent service. Thank you!Julie Jansenassistant hotel services manager
by A verified traveler
Posted 2 Nov 2024
The room too small and window have spiders webs
Comment from Hotel Management
2 Nov 2024 by Fuba, Hotel Management
Dear Riyadh,Thank you for your feedback. We’re sorry to hear that the room didn’t meet your expectations. We do have other room options with larger configurations, and we’d be happy to arrange a room that better suits your preferences for your future stays.We also appreciate you bringing the issue of the spider webs to our attention, and we will ensure it is addressed promptly.Thank you for your understanding, and we look forward to welcoming you again soon!Best regards,Fuba TamangFront Office Duty Manager02 4577 4222
by A verified traveler
Posted 17 Sep 2024
Such a beautiful place 2 stay. Loved walking around the grounds and finding hidden places. Very relaxing place 2 stay.
Comment from Hotel Management
17 Sep 2024 by Julie, Hotel Management
Greetings from the Hawkesbury Lisa,Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed your stay and loved exploring the grounds. It’s always our goal to provide a relaxing atmosphere for our guests, and we’re delighted that you found it to be just that. We appreciate your kind words and hope to welcome you back soon for another memorable experience.Warm regards, Julie Jansen
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Fuba, Hotel Management
Dear Colin,Thank you so much for the fantastic rating! We're thrilled to hear you had a great stay with us. Your feedback means a lot and inspires us to keep delivering excellent service. We look forward to welcoming you back soon!Best regards,Fuba TamangFront Office Duty Manager02 4577 4222
by A verified traveler
Posted 10 Aug 2024 on Wotif
Friendly service.
Comment from Hotel Management
10 Aug 2024 by Julie, Hotel Management
Good morning Ian, Thank you so much for 5/5 rating, we truly appreciate it. Our doors and arms will always be opened to you, see back soon. Julie Jansenassistant hotel service manager
by A verified traveler
Posted 3 Aug 2024 on Wotif
Staff are friendly and more than willing to help and accommodate to my needs.
Comment from Hotel Management
6 Aug 2024 by Julie, Hotel Management
Thank you for taking the time to share your feedback Troy.We’re thrilled to hear that you found our staff friendly and accommodating to your needs. Our team always strives to provide excellent service, and your kind words mean a lot to us.If there’s anything we can do to make your next stay even better or if you have any additional comments, please feel free to reach out. We look forward to welcoming you back soon. Julie Jansenassistant hotel services manager
by A verified traveler
Posted 29 Jul 2024 on Wotif
Great stay
Comment from Hotel Management
29 Jul 2024 by Fuba, Hotel Management
Dear Julie,Thank you so much for your kind words! We're thrilled to hear that you had a great stay with us. It was a pleasure having you, and we look forward to welcoming you back in the future.Safe travels and best wishes,Fuba TamangFront Office Duty Manager02 4577 4222
by A verified traveler
Posted 20 Jul 2024
Beautiful place, excellent staff
Comment from Hotel Management
21 Jul 2024 by Fuba, Hotel Management
Dear Annah,Thank you very much for your kind words! We're thrilled to hear that you found our place beautiful and our staff excellent. Your feedback means a lot to us.We strive to provide exceptional experiences for all our guests, and it's wonderful to know that we met your expectations. We look forward to welcoming you back for another memorable stay with us.Warm regards,Fuba TamangFront Office Duty Manager02 4577 4222
by A verified traveler
Posted 14 Jul 2024 on Wotif
Comment from Hotel Management
6 Aug 2024 by julie, Hotel Management
Good evening Rhiannon, Thank yo for taking the time to leave us this review and the 5/5 rating, we truly appreciate it. Our doors and arms will always be opened to you, hope to see you back soon. Julie Jansenassistant hotel services manager
