Ratings based on 492 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
3 Dec 2024 by LC , Hotel Management
Dear Valentina,Thank you so much for your wonderful review of our property. We are very happy that you enjoyed your stay with us. We hope that you will join us again when you are in our area.Thank you,Lucy Cayatineto, General Manager
by A verified traveler
Posted 1 Dec 2024
The staff was very warm and friendly. The room was cozy and well appointed. The complimentary breakfast was a veritable feast.
Comment from Hotel Management
3 Dec 2024 by LC , Hotel Management
Dear Robin, We want to thank you for your wonderful review of our property. We are very glad you enjoyed your stay with us.We hope that you will join us again when you are in our area. Thank you.Lucy Cayatineto, General Manager
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by LC , Hotel Management
Dear Az,We are not able to fix something if we do not know what we did wrong to get the review. We apologize for not meeting your expectations for your stay. We hope you will chose other hotels in the future to better satisfy your needs. Thank you,Management
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by LC , Hotel Management
Dear Az,I can't say what we needed to change or help you with on your review because it tells me only your one review.I am sorry.Management
by A verified traveler
Posted 22 Nov 2024
Friendly staff with accommodations for their quests.
Comment from Hotel Management
25 Nov 2024 by LC , Hotel Management
Dear Lorene, Thank you for your wonderful review we are very happy that you enjoyed your stay with us.We hope you will join us again when you are in our area.Thank you,Lucy Cayatineto, General Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
25 Nov 2024 by LC , Hotel Management
Dear Roberta,We are very sorry that your stay with us was not a good one for you. We hope that you will enjoy other hotels that will more satisfy your needs when you are in our area again. I apologize for not meeting your needs.Management
by A verified traveler
Posted 10 Oct 2024
Everything was great. Staff were friendly. Food was great. Safe place to stay. Rooms were clean. Hopefully I’ll be back.
by A verified traveler from La Mesa
Posted 8 Oct 2024
Great
Comment from Hotel Management
25 Nov 2024 by LC , Hotel Management
Dear Hasan, Thank you for your wonderful review we are very happy that you enjoyed your stay with us. I am so glad your stay was great with us. We hope you will join us again when you are in our area.Thank you,Lucy Cayatineto, General Manager
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
2 Oct 2024 by LC , Hotel Management
Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Navajo Nation Capital. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Lucy CayatinetoGeneral Manager Quality Inn Navajo Nation Capital9288714108
by A verified traveler from Tucson
Posted 29 Sep 2024
I always enjoy staying at this hotel when I'm traveling through the Navajo Nation. It is clean, comfortable and close to a lot of services and attractions. There is a restaurant on site with many breakfast options included. Expedia said that check-in time was 4 p.m., but the actual check-in time is 2 p.m. I wish I had known that before I arrived.
Comment from Hotel Management
2 Oct 2024 by LC , Hotel Management
Dear Leslie, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Navajo Nation Capital. We are so happy that your choice is staying with us every time you come through. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Lucy CayatinetoGeneral Manager Quality Inn Navajo Nation Capital9288714108
