Ratings based on 24 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Stayed here many times
by A verified traveler
Posted 27 Sep 2024
There was no pool. The staff were very friendly and helpful.
by A verified traveler
Posted 28 Jul 2024
Great value for money. It's not fancy but it delivers a comfy bed in a clean room. The staff are warm and relaxed. The food is tasty. And the hotel is well placed for shopping and activities in the centre of town.
by A verified traveler
Posted 28 Jul 2024
by A verified traveler
Posted 18 Jul 2024
Area rating around property was due to construction out of the control of the property.
by A verified traveler
Posted 4 Jul 2024 on Hotels
by A verified traveler
Posted 19 Apr 2024
The hotel itself is ok, the staff are nice and helpful, but if you are there to work the internet has to work, and there was no internet the entire time which is very frustrating.
Comment from Hotel Management
23 Apr 2024 by El-Roy | Group COO, Hotel Management
Hi DavidThank you for the feedback and the compliments.I will share it with our staff. It means a lot to them.Regarding the interrupted internet, we fully share your frustration. We had technicians on site confirming it is outside of our control. The countries primary national telecommunications provider promised to resolve this matter for us soonest as it is a supply issue.Wishing you safe travels further and all the best with your work endeavours.
by A verified traveler
Posted 17 Jan 2024
The restaurant menu and dining area is top notch. The rooms are okay, value for money. Staff was helpful.
However, there is no pool as advertised.
Comment from Hotel Management
15 Mar 2024 by El-Roy Potgieter - Group COO, Hotel Management
Thank you for taking the time to share your mostly review.We apologize for the percieved misrepresentation. After removing the pool we updated our platforms, however, subsequent to your review discovered some images were still available online. After engaging, we have managed to get most of those historic images removed within our influence.Thank you for bringing this to our attention.
by A verified traveler
Posted 12 Jan 2024
The property is amazing, great space to be. The room is so comfortable and good place to be with family. The kids have a they own space where they can play. If I have to go back to Windhoek with family, that will be the first place to think.
Thanks for the hospitality.
Comment from Hotel Management
15 Mar 2024 by El-Roy Potgieter - Group COO, Hotel Management
Thank you André.It is fantastic to hear your expectations were met and that you were able to offer your family a great experience with us.I will share your feedback with the team to serve as inspiration to keep up our standards.Look forward to hosting you and the family again. Until then, safe travels.
by A verified traveler
Posted 9 Jan 2024
