Ratings based on 566 Verified Reviews

3.5 out of 5
73% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 17 Nov 2024
Lots of hidden costs, like addtioanl charges for breakfast (even though the listing advertises this as being includes) and addtional costs for parking. A poor and dishonest way to conduct business, which ruined an otherwise enjoyable stay.
4 out of 5
by A verified traveler

Posted 26 Oct 2024
Great location Didnt expect to pay for parking
5 out of 5
by A verified traveler from Redwood City

Posted 10 Oct 2024
This is a true gem in the Lakes District. It has a lot of history (which translates into very small rooms and a non-existent barrier between the shower and the rest of the tiny bathroom). But if you don't need a lot of space, the buffet breakfast was great, it's so close to shopping, dining, and the lakefront. A spectacular view of Lake Windermere from an outdoor patio. Which means a very steep walk up from the main drag. Definitely a classy place to stay.
4 out of 5
by A verified traveler

Comfortable stay for 4 nights

Posted 11 Jul 2024 on Hotels
Second time staying here. Stayed in same room 110 which is one of the biggest and great views over the lake. The room is big so can stretch out. Only down side was a shelf to put your clothes but it was fine. Nespresso coffee machine in room. All facilities lovely and staff all great. Couple bits a little dated and still needs tidying up but nothing to worry about. Great location hotel and ample parking. Look forward to stay again in same room which we like for the space and views.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jul 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2024 on Hotels
5 out of 5
by A verified traveler

Posted 4 May 2024
We had an absolutely amazing stay at this property. The staff were so helpful and polite, they took fantastic care of us. The hotel and surrounding area were beautiful and well kept, the rooms were comfortable with plenty of space and accessible showers. Breakfast was included with the stay and was a delicious buffet, and dinner in the restaurant was fantastic. When we return to Windermere we will absolutely be coming back to stay here again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Apr 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Mar 2024 on Hotels
2 out of 5
by A verified traveler

Average and tired with part renovation

Posted 26 Mar 2024 on Hotels
We paid extra for a premium room and having been to this hotel before we did not sleep in a premium room. More tired than before, something I over looked during winter paying a much lower price. in March a high price for a very tired hotel. The bed however was comfy but I’m not happy with the room we were given & what we paid for.
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