Ratings based on 188 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Sep 2024
Location was good
Property itself , very dated and the porch and reception floor was filthy and the lounge areas dirty .Nobody to receive guests, have to summon by buzzer and wait.Booked a double room for two pf us it was so small that it had one chair squeezed in , no room in the bathroom to put the toiletries etc. Asked if possible to have a bigger room. Told somebody would check. Nobody got back.
The water in the shower was always cold to lukewarm ,no matter what setting. Eating in was not attractive as limited menu.
The staff at breakfast were friendly , reception staff never greeted or made conversation.
Booked it as it was 4 star , was not what I accepted .Will not be returning.
Comment from Hotel Management
18 Sep 2024 by ., Hotel Management
Thank you for choosing the Merewood. We are sorry to read that you didnt enjoy your recent stay with us. Here at the Merewood we do feel as though we are welcoming guests into our own homes and on the occasion that things dont go well, we must learn from them where we can.There are a number of aspects that we would contest within your review however, especially in reference to the cleanliness of the hotel and the menu being limited. At the Merewood w have two restaurants with extensive offerings and styles. I am sorry you didnt find this to be the case.
by A verified traveler
Posted 15 Jul 2024
A beautiful period property in an isolated area but not inconvenient place to drive into . It gives you an exclusive feelings with two lounges with relaxing music .
Our twin room was pretty and had a comfortable neutral colour scheme .
We ordered a room service and the snacks we had were excellent . The room is a bit small and sound proof is not great. But it was a fantastic place to stay regardless .
Comment from Hotel Management
16 Jul 2024 by ., Hotel Management
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.
by A verified traveler
Posted 28 Jun 2024
Comment from Hotel Management
1 Jul 2024 by ., Hotel Management
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.
by A verified traveler
Excellent hotel representing great value for money
Posted 27 Jun 2024 on HotelsPound for Pound this is the best hotel I have stayed in the Lake District. It was excellent value for money.
The setting is beautiful with lovely views of Lake Windermere.
It is very dog friendly whilst still maintaining a dog free restaurant. We were able to enjoy a fabulous meal on a table set up for us in an almost private area.
All staff were friendly and nothing seemed to much trouble for anyone.
Overall I thoroughly enjoyed my visit and will definitely stay again next time we are in the Lakes.
Comment from Hotel Management
27 Jun 2024 by ., Hotel Management
Thank you for your kind words about your stay with us at the Merewood. We understand that dogs are a part of people’s family and we do enjoy welcoming them along. We also understand that dogs may not be for everyone, so we hope that our rules of dogs being kept on leads and not being allowed into the restaurant is ideal for all. Thank you once again and I do hope that we can welcome you back to the Merewood.
by A verified traveler
Posted 18 Jun 2024
Beautiful, elegant hotel; warm & friendly staff; beautiful gardens; outstanding views of countryside and Lake Windermere.
Comment from Hotel Management
26 Jun 2024 by ., Hotel Management
Thank you for your kind words and specifically about our team. Here at the Merewood we have a small team who are more than happy to go the extra mile for our guests as we feel that we are welcoming you into our home. I do hope that we can welcome you back to the Merewood in the future.
by A verified traveler
Posted 21 May 2024
A delightful Inn overlooking the lake. We were assigned a lake view room which was very comfortable (#3, Brontë).
The staff was helpful and friendly. They were also attending to a small wedding, but we felt valued and welcome.
Comment from Hotel Management
22 May 2024 by ., Hotel Management
Thank you for your kind words and specifically about our team. Here at the Merewood we have a small team who are more than happy to go the extra mile for our guests as we feel that we are welcoming you into our home. I do hope that we can welcome you back to the Merewood in the future.
by A verified traveler
Family and Dog Night Away
Posted 29 Feb 2024 on HotelsWe came for a one night stay, two adults, one year old and a dog (one of the only places locally which allowed dogs!).
The hotel looks beautiful as you drive up the winding driveway. We were warmly greeted by the receptionist and who checked us in smoothly.
We had booked a four poster bed room as it had more space. I had emailed ahead to ask for a travel cot which the hotel happily provided at no extra cost. On first look the room was lovely, however the decor was slightly dated. Sadly in the bathroom too the wallpaper was peeling from the walls.
The hotel did however provide a little welcome kit for the dog too, which we thought was a lovely touch.
The bed was comfy and plenty of pillows provided. The room was well equipped with tea and coffee etc, also nice additions of bottled water, boiled sweets and a coffee machine.
We were on a bead and breakfast rate. We wish we had taken the hotel up on the offer of a separate room for dining where we could take the dog (ours was not best impressed being left in the room!). The food was tasty with lots of options to suit all.
Checkout was easy and is somewhere we would consider coming back to.
Comment from Hotel Management
29 Feb 2024 by ., Hotel Management
Thank you for your kind words about your stay with us at the Merewood. We understand that dogs are a part of people’s family and we do enjoy welcoming them along. We also understand that dogs may not be for everyone, so we hope that our rules of dogs being kept on leads and not being allowed into the restaurant is ideal for all. Thank you once again and I do hope that we can welcome you back to the Merewood.
by A verified traveler
Posted 9 Jan 2024
Comment from Hotel Management
10 Jan 2024 by ., Hotel Management
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.
by A verified traveler
Posted 10 Dec 2023
Comment from Hotel Management
10 Jan 2024 by ., Hotel Management
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.
by A verified traveler
Posted 18 Nov 2023 on Hotels
Comment from Hotel Management
18 Nov 2023 by ., Hotel Management
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Merewood in the future.
