Ratings based on 412 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 3 Dec 2024
Amazing hotel with beautiful grounds and great staff
by A verified traveler
Posted 17 Nov 2024
Great location
by A verified traveler
Posted 6 Nov 2024
I was checking in at Lithwaite House, and there was a major issue. We were traveling as a family of 3, and booked a Villa that was allowing tour to 4 guests. We are a family of 3 adults and made it clear in the communication with the hotel—yet upon checking in the hotel claims they only host 2 adults. Now, I was being asked to pay an additional £250 for a TINY sofa bed for one night by the manager in order to stay in that villa. This is a major error on the hotel's part that they did not clarify this on Expedia yet expecting the guest to be liable for their mistake. We booked this place to relax (also reserved and had dinner for 3 at the property) and came across this that just shattered the entire experience for us.
by A verified traveler
Posted 3 Nov 2024
My and my Partner stayed 2 days at the property, I specifically booked this property as it stated it was dog friendly. I called up the property before booking to confirm this.
I was then told on arrival that my small dog was only allowed in the room and not in any other party of the hotel “not even to sit and have a coffee by the fire”
Myself and partner then had to leave the hotel for the whole day and evening in order to have lunch, dinner and coffee.
The main purpose of us booking a “dog friendly” hotel was to ensure the dog would be welcome in the hotel “not only the room” i was really disappointed that i was not informed of this on the phone when i specifically asked before booking.
On arrival i was also asked to pay a £25 fee for the dog which also is not stated when you book this property.
I was more than happy to pay this, I just feel it should have also been stated before booking as you are then left with no choice.
The property is extremely lovely and clean and great location perfect for a couple, but my advice would be to not bring your pet as you will have to leave the property if you want to eat or drink inside and not leave your pet all day alone in the room. There are plenty of “actual” dog friendly places to stay in this location.
by A verified traveler
Posted 5 Oct 2024 on Hotels
by A verified traveler
Posted 27 Sep 2024 on Hotels
by A verified traveler
Posted 26 Sep 2024
Beautiful setting, wonderful personnel, fantastic food!
by A verified traveler
Posted 19 Sep 2024
Lovely stay!
