Ratings based on 281 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Lovely hotel with a beautiful views and a good background histories. The room is clean and tidy with good amenities. Staff is extremely friendly and provide very good advice for activities.
The breakfast was lovely on the first day of our day, unfortunately it went down in quality on the second day when it gets very busy.
Will recommend to people and love to visit again.
by A verified traveler
Posted 13 Nov 2024
An absolutely stunning property with a lot of history. Upon arrival we were greeted with a smile and warm welcome. Shown up to our room personally and given all the information we needed.
It’s located in a quiet, but beautiful area of the lakes. What we loved is you can still walk into Windermere and it was a beautiful walk down from the ferry nab port which is pretty much across the road (5 mins away).
The room was very clean, beautiful and had lovely amenities. It’s always the small touches, like gorgeous toiletries from Temple Spa. A Nespresso coffee machine, and bathrobes.
Breakfast was a great choice of hot and cold; they even had home made granola. and it’s rare that breakfast is included with the room price these days.
Drinks at the bar in the evening were lovely and the real fireplace gave it very cosy vibes.
We loved our stay so much, and we will be returning due to the high standards and kindness of the hotel. We felt really valued and everyone was so kind. Thank you for such a wonderful stay
Comment from Hotel Management
20 Nov 2024 by Reception, Hotel Management
Thank you ever so much for your time to leave such a wonderful review and score.Glad you enjoyed the lovely toiletries & coffee machine.We do hope you will be able to come & stay again.
by A verified traveler
Posted 8 Nov 2024
The property is a hidden gem, we didn’t realise the history until we arrived. Beautifully presented and location is great too. It’s about half hour walk to Bowness, 5 mins in the car.
Staff was polite, attentive and breakfast was great too. Our rooms were at the back with lovely views of the garden and lake.
We travelled as a family of 4. I would definitely recommend and consider staying there again
Comment from Hotel Management
20 Nov 2024 by Reception, Hotel Management
Thank you for your great review!
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Reception, Hotel Management
Thank you for your great scoring!We hope you will be able to visit again.
by A verified traveler from Wotton-Under-Edge
Posted 29 Oct 2024
Picturesque location & pretty well presented building. Interesting history displays & memorabilia
Lovely room
Friendly & attentive staff
Extremely understanding catering staff for their accommodation of dietary needs. Special thanks to the chef for fantastic ‘off menu’ meals & to Mark for looking after us at breakfast & dinner
Would definitely recommend & would stay there again.
Comment from Hotel Management
5 Nov 2024 by Reception, Hotel Management
Thank you for your amazing review! I will pass your comments onto the Chef & Mark in the Restaurant.We hope you will be able to visit us again.
by A verified traveler
Posted 23 Jun 2024
The decor and the tasteful brightly coloured upholstery created a very comfortable environment in the many lounge areas
Comment from Hotel Management
25 Jun 2024 by Reception Team, Hotel Management
We are happy to read you enjoyed your stay & the decor in the hotel
by A verified traveler
Posted 30 May 2024
This hotel was like a dream! Every single piece and furniture was nicely picked and decorated. Staffs were awesome and super friendly! The view was mesmerizing. We had dinner and breakfast at the hotel and they were both great. There were a few cute little towns around the hotel with good food options and scenic views. Definitely recommend staying at this hotel!
Comment from Hotel Management
25 Jun 2024 by Reception Team, Hotel Management
Thank you so much for your fantastic review!We do hope you will be able to return & stay again soon.
by A verified traveler
Posted 27 May 2024 on Wotif
Comment from Hotel Management
25 Jun 2024 by Reception Team, Hotel Management
Thank you for your scoring review
by A verified traveler
Wedding
Posted 26 May 2024 on HotelsThe hotel is lovely, quirky with lots to look at. Lovely gardens. We were there 2 days for a wedding and had a wonderful time. The staff were great especially Alan on the bar. Breakfast was good. Our room was 201 and it was quite unusual but a bit dark, not good for putting on makeup. It definitely needs a light over a mirror. The wooden cladding although adding character darkens the room.
Comment from Hotel Management
25 Jun 2024 by Reception Team, Hotel Management
Thank you for your review & comments, we will look into the lighting in the room.We will also pass on your praise for Alan!
by A verified traveler
Posted 26 May 2024 on Hotels
Comment from Hotel Management
25 Jun 2024 by Reception Team, Hotel Management
Thanks for your fantastic review score!
