Ratings based on 231 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
The team were amazing from the minute we walked in to the minute we left. Rooms are superb, breakfast offered a great choice. Highly recommend this place
Comment from Hotel Management
18 Nov 2024 by The Cranleigh Team, Hotel Management
Thank you for your review, we are happy to read that you enjoyed your stay with us at The Cranleigh, thank you for mentioning the great choice for breakfast, we do pride ourselves on our Cranleigh breakfasts.We look forward to welcoming back to the Cranleigh in the future.
by A verified traveler
Posted 28 Oct 2024
The staff were extremely helpful and very accommodating. The breakfast was excellent and it was particularly nice to have it delivered to the suite. The only issue was the shower over the bath was a bit challenging. However our original suite had a walk in shower but the two flights of stairs were to challenging for my husband who walks with a crutch. If I had booked directly with the hotel I could have discussed our requirements with them. However the staff did everything they could to help.
Comment from Hotel Management
29 Oct 2024 by The Cranleigh Team, Hotel Management
Thank you for your review, we are happy to hear that you enjoyed your stay with us, we are sorry to hear that the shower was a bit challenging, however we are pleased that staff did everything to help.We look forward to welcoming you back to the hotel in the future.
by A verified traveler
Posted 8 Sep 2024
The rooms are cute and cozy and the staff are teally pleasant
Comment from Hotel Management
9 Sep 2024 by Florentina, Hotel Management
Thank you very much for your kind review!
by A verified traveler
Posted 5 Sep 2024
It was a lovely hotel staff were very helpful and breakfast was very good
Comment from Hotel Management
9 Sep 2024 by Florentina, Hotel Management
Thank you very much for your kind review!
by A verified traveler
Posted 28 Aug 2024
The accommodation was very clean and comfortable, check in was easy and you can arrive at anytime. If you park in the carpark opposit the accommodation between 2000 and 0800 you can get early bird parking for £1.50 for a full day, otherwise it is around that cost price per hour.
Comment from Hotel Management
28 Aug 2024 by The Cranleigh Team, Hotel Management
Thank you for your review, we are happy to hear that you enjoyed your stay with us, and you found the accommodation clean & comfortable. The hotel does have its own car park, which is free to all our Guests. We look forward to welcoming you back to the hotel in the future.
by A verified traveler
Posted 20 Aug 2024
Location ,about a 5 minute walk into Bowness and about 10 to the Lake
Rooms are well appointed ,clean and well equipped
Breakfast choice is excellent
Team there are very helpful
Comment from Hotel Management
20 Aug 2024 by The Cranleigh Team, Hotel Management
Thank you so much for your review, we are happy to hear that you enjoyed your stay with us. We welcome your feedback regarding our staff, we do pride ourselves on our customer service.We look forward to welcoming you back to the hotel in the future.
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
21 Aug 2024 by The Cranleigh Team, Hotel Management
Thank you for your 10/10 review, we hope to welcome you back to the Cranleigh Hotel in the future.
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by The Cranleigh Team, Hotel Management
Thank you for your 10/10 review, we are happy to see that you enjoyed your stay, we look forward to welcoming you back to the hotel in the future.
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by The Cranleigh Team, Hotel Management
Thank you for your review, we are pleased to see that you enjoyed your stay with us at the Cranleigh. We look forward to welcoming you back to the hotel in the future.
by A verified traveler
Posted 28 Jul 2024
Comment from Hotel Management
19 Aug 2024 by The Cranleigh Team, Hotel Management
Thank you for your 5/5 review, we hope to welcome you back to the hotel in the future.
