Ratings based on 770 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Nothing bad to say about this hotel. The staff were lovely. The hotel has great facilities but we didn't make use of them this time round due to other plans in the city which is just a few minutes away by cab. Would happily stay again and enjoy the spa and restaurant. Rooms were also very pleasant with some nice compliments. Thank you to all at Voco.
Comment from Hotel Management
11 Nov 2024 by Natalie, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our team welcoming. It's great to know you appreciated the location and comfort of our rooms, and we’re glad you had a pleasant experience. We hope your next visit allows for some time to enjoy our spa and restaurant—we'd love to have you back to experience all our facilities! Safe travels, and we look forward to welcoming you again soon.
by A verified traveler
Posted 9 Nov 2024
Really nice hotel, obviously recently refurbished which meant there was a really lovely restaurant, bar and lobby. However the bedroom and en-suite didn’t have quite as much attention to detail. Overall it was perfect for our family to stay in on our trip to Marwell zoo and Paultons Park
Comment from Hotel Management
11 Nov 2024 by Natalie, Hotel Management
Thank you for your review! We're delighted that you and your family enjoyed the newly refurbished restaurant, bar, and lobby areas—it's wonderful to hear they added to your stay. We appreciate your feedback about the bedroom and en-suite, and we’ll certainly keep it in mind as we continue to enhance our guests’ experience. It’s fantastic that our location worked well for your family trip to Marwell Zoo and Paultons Park! We’d love to welcome you back for another stay soon.
by A verified traveler
Posted 2 Nov 2024
Good clean hotel, next to science centre. Really good.
Comment from Hotel Management
7 Nov 2024 by Natalie, Hotel Management
Thank you very much for your feedbackWe are glad to hear you enjoyed your stay and hope to welcome you back again soon
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Natalie, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 8 Oct 2024
Lovely hotel, modern and bright. Staff was very pleasant and friendly. Close to a bus route to Winchester.
Comment from Hotel Management
11 Oct 2024 by Natalie, Hotel Management
Thank you very much for your feedback.We hope to welcome you back again soon
by A verified traveler
Posted 6 Oct 2024
Excellent - upgraded to Exceutive room and loads of space
Comment from Hotel Management
8 Oct 2024 by Samantha Willson, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Samantha Willson, Hotel Management
Thank you for your feedback
by A verified traveler from Plano
Posted 28 Sep 2024
Comment from Hotel Management
8 Oct 2024 by Samantha Willson, Hotel Management
Thank you for staying with us
by A verified traveler from harlow
Posted 27 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Samantha Willson, Hotel Management
Thank you for staying with us
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Natalie, Hotel Management
Thank you for your feedback
