Ratings based on 32 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
The lodge was clean and well equipped.
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 18 Aug 2024 on Hotels
by A verified traveler
Posted 18 Jul 2024
The property was lovely
by A verified traveler
Lovely stay, couldn’t recommend more
Posted 22 Apr 2024 on HotelsA beautiful lodge set in a peaceful setting. Very clean, spacious and had everything we needed. We requested bed guards in the lodge and they were there on arrival. Would definitely stay again.
Comment from Hotel Management
22 Apr 2024 by SWL, Hotel Management
Thank you Steven for your lovely review. We are so glad that the lodge lived up to your expectations and hope that you book a return visit soon.
by A verified traveler
Posted 29 Mar 2024 on Hotels
by A verified traveler
Posted 19 Feb 2024
Very clean, great facilities, hassle free check in and out, peaceful location, great for exploring Winchester and surrounding area.
by A verified traveler
Posted 30 Oct 2023
Cabins are spaced a good distance from each other . Lovely and quiet. We have been going there for years but feel the cabins could do with updating. E g. We stayed in lodge 8 nine years ago and it had the same cushions and curtains and leather sofa. These are looking very faded.
The electric log fire in the lounge wasn’t working. Despite this I would still go again because it’s so peaceful
Comment from Hotel Management
31 Oct 2023 by SWL, Hotel Management
Thank you for taking the time to write a review and scoring us 5/5. We are so sorry that the log effect fireplace didn't work for you. This has been checked and all seems fine. Please do not hesitate in future to call us and someone will pop in or come and show you how it works. For safety there is a timer switch so that the fire isnt left on for long periods and this maybe what you missed.
by A verified traveler
Posted 29 Oct 2023
Excellent lodges
by A verified traveler from Winchester
Posted 18 Oct 2023
This is the third week that I have stayed. Customer service is poor, there is no can do attitude. For the final week we were in lodge 2, this is tired. Seal loose in the oven, neither toilet fixed to the floor, shower mouldy at the bottom. Plus on Tuesday most of a pleasant day of weather spoilt with loud strimming.
Comment from Hotel Management
31 Oct 2023 by SWL, Hotel Management
Staff went out of their way to make transitions from one lodge to another as stress free as possible; responding and assisting the guests with any issues. Unfortunately a continuous beligerant attitude will not receive the desired service as there is no need for rudeness.
