Ratings based on 169 Verified Reviews
4.4 Room cleanliness
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Aug 2024
Almost everything about the property was disappointing. The wifi never worked. All the passwords that they provied, nothing worked. So beware that there would be no wifi. They have pictures of apartments on Expedia which includes balcony. You would obviously assume that if yiu are getting an apartment for six people it would have a balcony, but no absolutely not. They claimed that they never advertised balcony which is technically wrong but they did advertise free wifi and then didnt deliver. It doesnt end here. They dont even give you paper tissues. Denise was decent receptionist and was at least apologetic. The other receptionist spoke like she was accusing you. I am very disappointed and I have to go back in two days again because the free cancellation expired two weeks before travelling.
by A verified traveler
Posted 12 Jul 2024
They have everything you need in the place good room service and a gym with a lot of new equipment.
Comment from Hotel Management
19 Jul 2024 by Chinar, Hotel Management
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Looking forward to seeing you again!
by A verified traveler
Posted 9 Jul 2024
First the check in process was a nightmare and clearly the worst part about the place. It took nearly an hour and got yelled at by some lady for doing what we were told to do in the video they provided, unacceptable to be honest. When the rest of our party arrived they were met with more yelling to move their vehicle or get towed when they were just unloading their luggage. Horrible reactions by the staff. When we asked if their was more parking somewhere we were met with "Google it". Felt like trash to deal with anyone.
The apartment offered was nice for the price, quite large and fit 6 of us. I brought an air mattress so I kind of cheated but it was still nice.
The area around it is downtown LA, so it's awful and disgusting but they can't do anything about it, you should know what you are getting into when you book to stay in LA. It's a little too far to walk to the convention center where we were going, but it was whatever, I wish I knew exactly where it was before I booked with the scetchy site they made me use and upload a credit card picture.
TL:DR it's quite nice for the price, communication is crap, staff is very rude and booking is very sketchy. I wouldn't go again unless I was balling on a budget.
by A verified traveler
Posted 8 Jul 2024
Chinar was very welcoming and accommodating during my stay. Will definitely be retuning to this location for my future trips.
Comment from Hotel Management
19 Jul 2024 by Chinar, Hotel Management
Thank you for the 5-star review! It means a lot to us. Excited on your next visit.
by A verified traveler
Posted 8 Jul 2024
by A verified traveler
Posted 2 Jul 2024
by A verified traveler
Posted 30 Jun 2024 on Hotels
by A verified traveler
10/10 hands down 🙏
Posted 28 Jun 2024 on HotelsLast minute family trip to LA. Found this gorgeous place for a good price. Great location, for a two bedroom very spacious, very clean. Staff was very friendly and attentive if anything was needed. Said hello anytime we ran into them during our time here. Most definitely would recommend and will be staying if available next time. Thank you all for making my family and I welcomed
by A verified traveler
Posted 19 Jun 2024
The unit was well equipped. Towels need to be refreshed. A/C didn't work well.
by A verified traveler
Posted 16 Jun 2024
Clean convienent and easy check in/out
