Ratings based on 959 Verified Reviews

3.2 out of 5
85% of guests recommend
3.1 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2024
1 out of 5
by A verified traveler

Posted 11 Nov 2024
Bedroom was filthy bed was dusty and had hairs in it. Really not happy at all I will be seeking a refund for my stay.
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Ideal for what we wnted
4 out of 5
by A verified traveler

Posted 4 Nov 2024
Clean, comfortable airport hotel
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2024
3 out of 5
by A verified traveler

Posted 28 Oct 2024
It was difficult to get through to the reception on the phone. Directions for the shuttle bus service were poor and I was surprised I had to pay for this especially as the driver was pretty grumpy . The bedroom was clean and comfortable and the man on reception in the evening was pleasant.There were good tea making facilities in the room and the bed was comfy. There was no-one on reception early morning and the lift was broken down so had to carry a heavy case up and down to the room. Didn't eat as arrived at 9.20 pm and left at 5.45am so the restaurant was closed. Glad I had brought sandwiches.
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Nice hotel, lovely stay.
3 out of 5
by A verified traveler

Posted 20 Oct 2024
Price petty fair, but room require a bit of TLC. Reception not manned all the time. Gust had to wait 5-10 minutes for somebody turned up.
5 out of 5
by A verified traveler

Posted 19 Sep 2024
The reception staff are really welcoming.. I remember this hotel as the valley lodge many years ago it looks like it's undergoing a update and it just has a really nice vibe.. I'm having to stay 3 days till I complete my house and I'm a older lady alone here and I feel very safe and the extra bonus visiting a spa at a minimum cost
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2024