Ratings based on 989 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
So far so good nice place clean
Comment from Hotel Management
20 Nov 2024 by Christopher Guest Services , Hotel Management
Thank you for your feedback and we are very pleased to welcome you as our guest.
by A verified traveler
Posted 19 Nov 2024
I didn't get to check in; I didn't have enough money to cover my security deposit 😭. I've stayed here before and REALLY loved my stays🤩🤓‼️‼️
Comment from Hotel Management
19 Nov 2024 by Christopher Guest Services , Hotel Management
Jessica, security deposits have become critical in the hotel industry to protect our properties. We hope you will factor in the refundable deposit in any future visits for you will be most welcome.
by A verified traveler
Posted 19 Nov 2024
Nice
Comment from Hotel Management
19 Nov 2024 by Christopher Guest Services , Hotel Management
Luis, thank you for your kind comments on our hotel and we hope to see you again soon.
by A verified traveler
Posted 18 Nov 2024
Thank you for the good service
Comment from Hotel Management
19 Nov 2024 by Christopher Guest Services , Hotel Management
You are most welcome Abdias and we are looking forward to seeing you again soon.
by A verified traveler
Posted 17 Nov 2024
Had to wait to check ib. There was no one at the front desk.
Comment from Hotel Management
17 Nov 2024 by Sarika, Hotel Management
Thank you for taking the time to complete this survey. We do apologize for not meeting your expectations with check-in. We do hope to see you again for future visits to the area.
by A verified traveler
Posted 16 Nov 2024
Was good
Comment from Hotel Management
17 Nov 2024 by Sarika, Hotel Management
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your stay with us and we do hope to see you again during your next visit to the area.
by A verified traveler from MOREHEAD CITY
Posted 15 Nov 2024
THE BREAKFAST COULD HAVE BEEN BETTER... COULD OF HAD MORE OPTIONS... SUCH AS... EGGS... GRITS... OATMEAL... SAUSAGE... BACON...
Comment from Hotel Management
17 Nov 2024 by Sarika, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Wilmington.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Christopher Guest Services , Hotel Management
We appreciate your feedback and hope to see you again in the future.
by A verified traveler
Posted 13 Nov 2024
Clean, but certainly it’s about time for some renovations for this particular property.
Comment from Hotel Management
14 Nov 2024 by Christopher Guest Services , Hotel Management
Thank you Cynthia for taking the time to complete this survey. Our property was renovated in 2022 and we hope to see you again in the future.
by A verified traveler
Posted 28 Oct 2024
Hotel charged an "early checkout fee" without mentioning such a fee - and after an initial invoice showed a refund.
Comment from Hotel Management
29 Oct 2024 by Quality Inn Wilmington, Hotel Management
Thank you for taking the time to review our hotel. In regards to the early check out fee, our policy requires a 24 hour notice to cancel a reservation, and any cancellations without meeting this policy are charged the agreed upon rate for one night. Each guest agrees to this policy during the registration. I hope this explains your charges and we hope to see you again in the future.
