Ratings based on 567 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Our room did not get cleaned, despite communication with the cleaning staff. When we asked for clean towels, because we didn’t get any, we were told to exchange the others first. We had to pay an extra amt for a child- despite us having already paid for a 2 bed room with a sofa sleeper. (Only 3 total in room). Breakfast was lacking the basics and offered an omelet bar, but there was no one to make them. The idea that I can’t receive reward points for the stay because I booked through Expedia is also ridiculous.
Comment from Hotel Management
24 Nov 2024 by Manager, Hotel Management
Dear Sarah Davis, Thank you for your survey, We have checked with Housekeeping record and your room have DND sign on the door so Housekeeper couldn't clean your room and also fresh towels always available at Front Desk after Housekeeper service time done. Our price is change by number of guest that is why when Front Desk person updated number of people for your reservation price reflected with that. If you have any other questions please contact us directly. Thank you.
by A verified traveler
Posted 22 Nov 2024
Receptionist seemed agitated when I requested missing bedding for the room sofa bed. Didn’t want to provide pillows either.
by A verified traveler
Posted 21 Nov 2024
Very clean, safe and staff was really helpful.
by A verified traveler
Posted 4 Nov 2024
Beautiful
by A verified traveler
Posted 31 Oct 2024
Ok
by A verified traveler
Posted 4 Oct 2024
This was a last minute stay & everything was clean, comfortable & convenient
by A verified traveler
Posted 30 Sep 2024
Bar needs to be open during operation or else it’s false advertising
by A verified traveler
Posted 27 Sep 2024
Hotel was clean. Did not like the location.
by A verified traveler
Posted 11 Sep 2024
by A verified traveler
Posted 26 Aug 2024 on Hotels
