Ratings based on 978 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Customer Service, Hotel Management
Susan, thank you for staying with us at Hyatt Place Park City. Our team is pleased you had a positive experience, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 13 Nov 2024
Mentioned to staff when we were checking in that it was birthday and they went above & beyond even sending me up a birthday present. Hotel was quiet and super clean and nice. Robes were in our room which was a nice addition. Beds were comfy. Curtains block out all light. We will definitely be back!!
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
Corb, thank you for staying with us at Hyatt Place Park City. It’s delightful to hear that the team made your birthday special and that you found everything to your liking, from the peaceful atmosphere to the cozy beds. We’re looking forward to welcoming you back!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Customer Service, Hotel Management
Nathaniel, we’re delighted you loved your experience at Hyatt Place Park City. Thank you for choosing to stay with us, and we look forward to your next visit!
by A verified traveler
Posted 21 Oct 2024
The pool was nice and it was fun they had a family movie night.
Comment from Hotel Management
28 Oct 2024 by Customer Service, Hotel Management
We’re thrilled to hear you had such a memorable stay with us, Julie!We aim to provide our guests with only the most fabulous of experiences and your positive review lets us know we’re doing our job. That’s what we love to see! We hope to host you again for yet another enjoyable visit!
by A verified traveler from spanish fork
Posted 19 Oct 2024
We’ve stayed here for years and enjoyed the free breakfast in the morning. They now charge.
Fire alarm went off at 1 o’clock in the morning, and one of our rooms wouldn’t shut off Purple
Comment from Hotel Management
28 Oct 2024 by Customer Service, Hotel Management
We appreciate the feedback, Joe, and your continued patronage. It's disheartening that our breakfast options and alarm system couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.
by A verified traveler
Posted 14 Oct 2024
The property is nice and convenient, the thing is a reserved a room because is says breakfast was include but when I asked for breakfast time the staff told me is not include
Comment from Hotel Management
16 Oct 2024 by Customer Service, Hotel Management
Cecilia, thank you for sharing your experience. It’s wonderful to hear that you found the property nice and convenient. Concerning breakfast, it seems there was a misunderstanding, and the team is committed to ensuring information is clear and accurate. We hope to have the chance to host you again at Hyatt Place Park City.
by A verified traveler
Posted 8 Oct 2024
Staff was great. Location was good with easy access to freeway and downtown Park City. Breakfast was good, and they had late afternoon snacks. Also they have this cute King Charles Cavalier that will greet you.
Comment from Hotel Management
8 Oct 2024 by Customer Service, Hotel Management
Ricky, thank you for staying with us at Hyatt Place Park City. We’re delighted you appreciated the warm welcome from our team members and enjoyed the convenient location, breakfast, and delightful afternoon snacks. Our friendly King Charles Cavalier is always a hit with guests, and we're thrilled you enjoyed meeting them. We're looking forward to welcoming you back.
by A verified traveler
Posted 5 Oct 2024
Parking was poor. Had to park on the opposite side of property from where our room was. Just got a head shake and shrug shoulders when I asked guy at front desk a question didn’t even speak. “ not very professional “.
Comment from Hotel Management
5 Oct 2024 by Customer Service, Hotel Management
Marcus, parking logistics can occasionally be challenging. The feedback regarding the interaction with our front desk team is not in line with the high standards we aim for, and this will be shared with the relevant team. Thank you for bringing these matters to our attention.
by A verified traveler
Posted 3 Oct 2024
Loved the hotel. Very friendly people and clean rooms.
Comment from Hotel Management
5 Oct 2024 by Customer Service, Hotel Management
Larry, we're delighted you loved your experience at Hyatt Place Park City. The team is thrilled to hear your kind words regarding their hospitality and the cleanliness of our rooms. We're looking forward to welcoming you back!
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Customer Service, Hotel Management
Jennifer, thank you for staying with us at Hyatt Place Park City. We're thrilled to see your positive feedback and look forward to welcoming you back in the future.
