Ratings based on 314 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Customer Service, Hotel Management
Jayne, thank you for staying with us at El Rancho Hotel. We’re delighted you enjoyed your time with us and we look forward to welcoming you back soon.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Customer Service, Hotel Management
David, thank you for choosing El Rancho Hotel. We're thrilled you enjoyed your stay with us and look forward to welcoming you again in the future.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Customer Service, Hotel Management
Gregory, thank you for choosing to stay with us at El Rancho Hotel. We're thrilled to see your positive rating and hope to welcome you back for another great experience soon!
by A verified traveler
Posted 16 Oct 2024
A real pleasant surprise. This is an older hotel but it has been redone and it was an excellent job. Very clean and well appointed. Staff was very helpful.
Comment from Hotel Management
16 Oct 2024 by Customer Service, Hotel Management
James, we are thrilled you enjoyed your stay at El Rancho Hotel. The team members take pride in ensuring guests have a delightful experience, and it’s great to hear they were helpful. We look forward to welcoming you back soon!
by A verified traveler
Posted 14 Oct 2024
Friendly reception.
Comment from Hotel Management
14 Oct 2024 by Customer Service, Hotel Management
Robert, we are thrilled you enjoyed your stay at El Rancho Hotel. Our team members take pride in providing a welcoming atmosphere. We're looking forward to seeing you again!
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Customer Service, Hotel Management
Jordan, thank you for staying with us at El Rancho Hotel. We’re delighted you had a great experience! Looking forward to welcoming you back soon.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Customer Service, Hotel Management
Carla, thank you for staying with us at El Rancho Hotel. We're thrilled to see such a positive rating and look forward to welcoming you back soon!
by A verified traveler from Whitefish
Posted 25 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Customer Service, Hotel Management
Scott, the hotel team is sorry to see your experience didn't meet expectations. If you would like to share specific details regarding your stay, the team is available to address any concerns you may have.
by A verified traveler
Posted 23 Sep 2024
Grounds around hotel are dirty & large trucks take up too much room in parking lot.
Comment from Hotel Management
24 Sep 2024 by Customer Service, Hotel Management
Karen, thank you for sharing your observations. The insights regarding the hotel grounds are noted. The layout of the parking area is designed to accommodate various vehicles. Your feedback is valuable and helps us improve our services. We hope to welcome you back in the future.
by A verified traveler
Posted 22 Sep 2024
Decent hotel, but our bathtub the paint was peeling and it would not drain.
Comment from Hotel Management
23 Sep 2024 by Customer Service, Hotel Management
Jamie, thank you for sharing your experience with us. The room conditions you've mentioned are not reflective of the standard we aim for. The team is diligent about maintaining high standards, and your feedback will be taken into account. We appreciate your input and hope for another opportunity to host you.
