Ratings based on 539 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
👍
by A verified traveler
Posted 11 Nov 2024
Rates were good, clean, staff were friendly
Comment from Hotel Management
12 Nov 2024 by Bakken Airport XWA Hotel & Studios, Hotel Management
Thank you for your feedback! We're so glad to hear that you found the rates reasonable, the property clean, and our staff friendly. Your satisfaction is important to us, and we truly appreciate your kind words. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 11 Nov 2024
Elevator was scary..took forever for only 4 floors and made some odd noises. Had to get a new keycard every day.
Comment from Hotel Management
12 Nov 2024 by Bakken Airport XWA Hotel & Studios, Hotel Management
Thank you for your feedback. We're sorry to hear that you had issues with the elevator and keycards during your stay. We understand how frustrating that can be, and we’ll make sure to address both of these concerns with our maintenance and front desk teams to ensure they’re resolved. We appreciate you bringing these matters to our attention and hope to welcome you back soon with a smoother experience!
by A verified traveler
Posted 3 Nov 2024
Great staff always friendly and courteous service. Helpful with whatever their guests need.
Comment from Hotel Management
3 Nov 2024 by Jessie, Hotel Management
i got him taken care of thanks.
by A verified traveler from Spring
Posted 24 Oct 2024
Will charge you an extra $25 even if you want to check in 30 min early,
Comment from Hotel Management
25 Oct 2024 by Bakken Airport XWA Hotel & Studios, Hotel Management
We're sorry to hear about your experience with the early check-in fee. We understand that flexibility is important, and I appreciate you bringing this to our attention. Your feedback helps us improve our services. If you have any further concerns, please feel free to reach out. Thank you for sharing your thoughts, and we hope to provide a better experience in the future!
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Bakken Airport XWA Hotel & Studios, Hotel Management
This review made our day! Thank you for your recommendation and we look forward to welcoming you back again next time you are in our area.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Bakken Airport XWA Hotel & Studios, Hotel Management
We’re so glad you had a good experience at the Bakken Airport XWA Hotel & Studios. Thank you and we look forward to welcoming you back again next time you are in our area.
by A verified traveler
Posted 16 Oct 2024
The property was good the breakfast was excellent.
The room was fine
Comment from Hotel Management
17 Oct 2024 by Bakken Airport XWA Hotel & Studios, Hotel Management
Thank you for your feedback! We’re glad to hear that you enjoyed the property and had an excellent breakfast. If there's anything we can improve to make your next stay even better, please let us know. We hope to welcome you back soon!
by A verified traveler from Sauk Rapids
Posted 15 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Bakken Airport XWA Hotel & Studios, Hotel Management
Thank you for your feedback and for choosing to stay at our hotel. We appreciate your recommendation and we look forward to having the pleasure of your company again in the future.
by A verified traveler
Posted 12 Oct 2024
Wonderful customer service. Most comfortable bed.
Comment from Hotel Management
12 Oct 2024 by Bakken Airport XWA Hotel & Studios, Hotel Management
Thank you for your lovely feedback! We’re thrilled to hear you enjoyed our customer service and found the bed comfortable. Your satisfaction means a lot to us, and we can’t wait to welcome you back!
