Ratings based on 532 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Very kind owners. Friendly atmosphere.
Comment from Hotel Management
3 Nov 2024 by AM, Hotel Management
Thank you for your kind words! We're so pleased to hear you enjoyed the welcoming atmosphere and friendly service. It’s always a pleasure to make our guests feel at home, and we look forward to the opportunity to host you again!Warm regards,Ashwan
by A verified traveler
Posted 23 Oct 2024
typical motel.
Comment from Hotel Management
24 Oct 2024 by AM, Hotel Management
Dear Hiroshi,Thank you for taking the time to write your review. While Maple Terrace is indeed a motel, it’s not a typical one—we aim to combine simple comforts with intimate charm in a peaceful garden setting, close to the heart of town. Though our indoor space may be cozy, our serene outdoor areas, including the fire pit and stone patio, offer a relaxing retreat.We’re proud of our clean, comfortable rooms, each equipped with amenities like flat-screen TVs, mini-fridges, coffee makers, free Wi-Fi, and individually controlled climate settings. Most of our guests, as reflected in many reviews, also appreciate the quiet, scenic views and welcoming atmosphere.Our complimentary continental breakfast includes bagels, bread, yogurt, fresh fruit, baked goods, and excellent coffee.Even if some of these details didn’t stand out during your stay, we truly appreciate your support of our small, family-run business and hope to welcome you back soon.Best regards,Ashwan MalhotraInnkeeper, Maple Terrace
by A verified traveler from East Falmouth
Posted 11 Oct 2024
This is our 5th stay here. We are very comfortable here. It’s easy to go into Vt, NH, NY. and all of the Berkshires from here.
Comment from Hotel Management
12 Oct 2024 by AM, Hotel Management
Dear Audrey,Thank you so much for choosing to stay with us for the fifth time! We’re thrilled that you find comfort and convenience in our location, making it easy to explore Vermont, New Hampshire, New York, and the beautiful Berkshires. It’s always a pleasure to welcome you back, and we look forward to your next visit!Warm regards,Rita & Ashwan MalhotraInnkeepers, Maple Terrace
by A verified traveler
Posted 8 Oct 2024
Room was clean and comfortable in a great location. The grounds were very nice. Upon arriving, the water and treats were appreciated. Reasonably priced. Would recommend and stay again.
Comment from Hotel Management
8 Oct 2024 by AM, Hotel Management
Dear Kim,Thank you for your thoughtful review! We're glad to hear you found the room clean and comfortable and enjoyed the location and grounds. It’s great to know the water and treats were appreciated upon arrival. We’re happy to provide a welcoming touch and offer great value.We look forward to hosting you again in the future!Warm regards,Rita & Ashwan MalhotraInnkeepers, Maple Terrace
by A verified traveler
Posted 30 Sep 2024
Just a wonderful motel - many special outdoor spaces to enjoy, including a fire pit and a pool. So pretty and beautifully maintained. The owner and his family welcomed us warmly and specially accommodated my husbands gluten free needs in a place where gluten free had been hard to find. Thank you for our wonderful stay.
Comment from Hotel Management
30 Sep 2024 by AM, Hotel Management
Dear Kare,Thank you so much for your kind review! We're delighted you enjoyed our outdoor spaces, including the fire pit and pool. It was our pleasure to welcome you warmly, and we're glad we could accommodate your husband's gluten-free needs. We're so happy you had a wonderful stay, and we hope to see you again soon!Warm regards,Rita & Ashwan MalhotraInnkeepers, Maple Terrace
by A verified traveler
Posted 11 Sep 2024
It is very friendly
Comment from Hotel Management
11 Sep 2024 by AM, Hotel Management
Dear Valued Guest,Thank you for sharing your positive feedback about your recent stay at Maple Terrace. We sincerely appreciate your kind words. We eagerly anticipate the pleasure of welcoming you back in the future.Best wishes,Rita & Ashwan MalhotraYour hosts, @ Maple Terrace
by A verified traveler
Posted 8 Sep 2024
It was located in beautiful Williamstown. The motel itself was very clean, the landscaping very well taken care of, and the management was very polite and helpful. We do enjoyed the beautiful field in the back with the magnificent horses. We would love to go again someday.
Comment from Hotel Management
8 Sep 2024 by AM, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you enjoyed the beauty of Williamstown and had a pleasant experience at MT. It’s wonderful that you appreciated the clean accommodations, well-maintained landscaping, and the peaceful field with the horses. We’d be delighted to welcome you back again someday!Warm regards,Rita & Ashwan MalhotraInnkeepers, Maple Terrace
by A verified traveler
Nice Older Motel
Posted 18 Aug 2024 on HotelsNice older motel. Bed was OK. AC was window unit and was marginal and quite loud. Bathroom small. Very clean. Owners are conscientious about the upkeep. Not for travelers who expect modern conveniences.
Comment from Hotel Management
18 Aug 2024 by AM, Hotel Management
Thank you for your review. We're glad you found Maple Terrace clean and appreciate the care we take to maintain it. Our beds are loved by 99.9% of our guests, but we understand comfort can be subjective.As for the AC, being a window unit, it does produce some noise, which is typical for this type of setup. We strive to provide a cozy and well-kept environment, but we acknowledge that our motel is more suited for those who appreciate a charming, older property rather than modern conveniences. For travelers seeking a more luxurious stay, there are other options in the area, though they come at a higher price point.We appreciate your feedback and thank you for staying with us.Best regards,Rita & Ashwan MalhotraInnkeepers, Maple Terrace
by A verified traveler
Posted 16 Aug 2024
Comment from Hotel Management
18 Aug 2024 by AM, Hotel Management
Dear Valued Guest,Thank you for sharing positive feedback about your recent stay at Maple Terrace and we sincerely appreciate it. We eagerly anticipate the pleasure of welcoming you back in the future.Best wishes,Rita & Ashwan Malhotra
by A verified traveler
Great place for a relaxing stay.
Posted 15 Aug 2024 on HotelsComfortable, clean, easy-going place to stay. double queen room has plenty of space. Everything worked. Lots of outdoor space. Newish fire pit and well-maintained pool. Picnic tables. Breakfast with multiple choices, fruit, yogurt, cereal, breads. Owners friendly and have been making improvements over the past couple years. Very close to Williams College and access to area sights.
Comment from Hotel Management
15 Aug 2024 by AM, Hotel Management
Dear Guest,Thank you for your kind review! We're delighted you enjoyed your relaxing stay with us and appreciated the spacious room, well-maintained amenities, and our breakfast offerings. It's wonderful to know that our recent improvements positively impacted your visit. We hope to welcome you back on your next trip to the area!Best regards,Rita & Ashwan MalhotraInnkeepers, Maple Terrace
