Ratings based on 298 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Quiet. Good coffee. Nice shower. Ample parking.
Could use more outlets above side table between beds. Also two-ply toilet paper.
Comment from Hotel Management
21 Oct 2024 by GM, Hotel Management
Thank you for taking the time to share your experience with us. Your feedback has been shared with both our maintenance and housekeeping leadership teams.
by A verified traveler from Corvallis
Posted 18 Oct 2024
This is a nice new facility. It has a nice work out room and pool. I used the work out room. I am very impressed with the cleanliness of this hotel. The only thing I didn’t like is the bathroom trash can was dirty. No bag inside. It clearly hadn’t been cleaned.
Comment from Hotel Management
18 Oct 2024 by GM, Hotel Management
We thank you for taking the time to share your experience with us. We understand your time is valuable and your feedback has been shared with our housekeeping team to ensure proper cleaning of all trash receptacles. We apologize for any inconvenience caused.
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
13 Oct 2024 by The Front Desk Team, Hotel Management
Thank you for taking the time to leave feedback regarding your stay with us. We apologize that your stay fell below standards.
by A verified traveler
Posted 12 Oct 2024
Rooms were unclean. They said we would were in a Mountain View Suite, no way you could view any mountain.
Comment from Hotel Management
13 Oct 2024 by Front Desk Team, Hotel Management
Thank you for taking the time to share your experience with us. We apologize that your stay fell below standards. Your feedback has been shared with the housekeeping leadership team to ensure this was an isolated incident.
by A verified traveler
Posted 9 Oct 2024
Moder pretty mountain views comfortability
Comment from Hotel Management
13 Oct 2024 by GM, Hotel Management
The entire team thanks you for taking the time to share your feedback regarding your experience with us.
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
4 Oct 2024 by GM, Hotel Management
We thank you for taking the time to share feedback regarding your stay with us. We hope to welcome you back should your travels bring you this way.
by A verified traveler
Posted 2 Oct 2024
Decent place to stay, staff unsure of how to work their system to let each person pay for their own room as we were told they could do. Were told st checkin that it could be fixed next morning but they didn’t. Not overly nice about trying
Comment from Hotel Management
4 Oct 2024 by GM, Hotel Management
We appreciate you taking the time to share your feedback regarding your stay with us. I understand it can be frustrating when the staff is unable to accommodate certain requests. Your feedback has been shared with the front desk leadership team to ensure this was an isolated incident.
by A verified traveler from Cambridge
Posted 28 Sep 2024
The hotel was clean, attractive and had very helpful staff. It's breakfasts were good.
Comment from Hotel Management
30 Sep 2024 by GM, Hotel Management
Thank you for taking the time to share your experience with us at Fairfield by Marriott in Williamstown. It is because of valuable feedback like yours that allows the team to continue to thrive.
by A verified traveler
Posted 30 Aug 2024
Basic hotel near Williams, decent breakfast but no food or drink options at the hotel for lunch and dinner. Small gym with a few treadmills and two elliptical and free weights.
Comment from Hotel Management
3 Sep 2024 by GM, Hotel Management
The Fairfield team thanks you for taking the time to share your experience with us. We understand your time is valuable and your feedback is appreciated.
by A verified traveler
Posted 13 Aug 2024
Comment from Hotel Management
17 Aug 2024 by GM, Hotel Management
We thank you for taking the time to share your experience with us. We realize your time is valuable and we have shared your feedback with the entire team.
