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King’s Creek Resort by Spinnaker

4.0 star property
Condo resort with 2 outdoor swimming pools, near Water Country USA

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Photo gallery for King’s Creek Resort by Spinnaker

Exterior
50-inch flat-screen TV with cable channels, fireplace
Exterior
Terrace/patio
Children's play area - outdoor

Popular amenities

  • Dryer
  • Washer
  • Fireplace
  • Kitchen
  • Barbecue grill

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Luxury Cottage 2 Bedroom

50-inch flat-screen TV with cable channels, fireplace

Luxury Cottage 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Townhome 2 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Deluxe Townhome 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Cottage 2 Bedroom

50-inch flat-screen TV with cable channels, fireplace

Luxury Cottage 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Townhome 2 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Deluxe Townhome 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Townhome 2 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Deluxe Townhome 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Duplex 2 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Premier Duplex 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Cottage 2 Bedroom

50-inch flat-screen TV with cable channels, fireplace

Luxury Cottage 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Duplex 1 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Premier Duplex 1 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Duplex 1 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Premier Duplex 1 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Duplex 1 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Premier Duplex 1 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Townhome 2 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Deluxe Townhome 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Duplex 1 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Premier Duplex 1 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Duplex 1 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Premier Duplex 1 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Cottage 2 Bedroom

50-inch flat-screen TV with cable channels, fireplace

Luxury Cottage 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Duplex 1 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Premier Duplex 1 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Cottage 1 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Luxury Cottage 1 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Townhome 2 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Deluxe Townhome 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Duplex 1 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Premier Duplex 1 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Duplex 1 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Premier Duplex 1 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Cottage 1 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Luxury Cottage 1 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Cottage 1 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Luxury Cottage 1 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Duplex 2 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Premier Duplex 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Cottage 1 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Luxury Cottage 1 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Duplex 2 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Premier Duplex 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Townhome 2 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Deluxe Townhome 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Townhome 2 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Deluxe Townhome 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Duplex 2 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Premier Duplex 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Townhome 2 Bedroom

2 bedrooms, pillowtop beds, iron/ironing board, free WiFi

Deluxe Townhome 2 Bedroom

Highlights

Yard
Balcony or patio
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
191 Cottage Cove Lane, Williamsburg, VA, 23185

What's nearby

  • Water Country USA - 14 min walk - 1.2 km
  • Busch Gardens Williamsburg - 6 min drive - 6.1 km
  • Governor's Palace - 10 min drive - 7.9 km
  • Merchants Square - 11 min drive - 8.5 km
  • College of William and Mary - 11 min drive - 9.9 km

Getting around

  • Williamsburg Transportation Center - 13 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 23 min drive

Restaurants

  • ‪Das Festhaus - ‬10 min drive
  • ‪Marco Polo's Marketplace - ‬7 min drive
  • ‪Trapper's Smokehouse - ‬9 min drive
  • ‪Grogan's Pub - ‬8 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

King’s Creek Resort by Spinnaker

Condo resort with 2 outdoor swimming pools, near Water Country USA
2 outdoor pools, an indoor pool, and charcoal grills are available at this smoke-free condo resort. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Each condo has 2 bedrooms and offers free WiFi and a pillowtop bed. A kitchen comes with a refrigerator and an oven, and guests will also find upscale touches like a fireplace and a jetted tub.
King’s Creek Resort by Spinnaker offers 50 accommodations with fireplaces and washers/dryers. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with cable channels. Accommodations at this 4-star condominium resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with jetted bathtubs and hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

2 outdoor swimming pools are on site along with an indoor pool.

Languages

English

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Property amenities

Pool/Spa

  • 2 outdoor pools
  • Indoor pool

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Bedrooms

  • 2 bedrooms
  • Pillowtop mattress

Bathroom

  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 50-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Charcoal grill
  • Dock
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Yard

Laundry

  • Laundry detergent
  • Washer/dryer

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Free local calls
  • Iron/ironing board
  • Limited-hour front desk
  • Phone

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 50 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does King’s Creek Resort by Spinnaker have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is King’s Creek Resort by Spinnaker pet-friendly?

No, pets are not allowed at this property.

How much is parking at King’s Creek Resort by Spinnaker?

Self parking is free at this property.

What time is check-in at King’s Creek Resort by Spinnaker?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at King’s Creek Resort by Spinnaker?

Check-out is at 10:00 AM.

Where is King’s Creek Resort by Spinnaker located?

Situated in Williamsburg, this condo resort is 1 mi (1.6 km) from Water Country USA and 1.6 mi (2.6 km) from Colonial National Historical Park. Busch Gardens Williamsburg and Carter's Grove are also within 6 mi (10 km).

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King’s Creek Resort by Spinnaker Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 69 reviews
Rating 8 - Good. 13 out of 69 reviews
Rating 6 - Okay. 12 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

9.0/10

Cleanliness

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities, communication
Great place
Stayed 3 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort. Loved how close it was to Busch Gardens & waterpark. Condo was very nice and the pools were great.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great Facility!
Stayed 6 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful and clean. Gates community and wonderful area!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities, communication
Super close to Water Country USA. Ants were a slight problem but that’s the season we are in. Everyone was really nice at the property. Kitchen/living room was very small in the 1 bedroom when the sleeper sofa was pulled out.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Me and my family had a great time at the resort. We are taking about another trip soon, and looking in getting a time share with your company. We really appreciate and enjoy our self there. The grow ups had things to do and the kids had so many thing to do. Love it. We will be back soon. God bless.
Stayed 3 nights in Jun 2025

10/10 Excellent

Regina

Liked: Cleanliness, amenities, communication
We had a two bedroom cottage. It was well stocked, clean, very spacious. Perfect for our family of four.
Stayed 3 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was my first time going somewhere on a vocation and i was very satisfied with this place. Next time I will rent a second room to have the whole house to ourselves. The neighbors were good but with 3 ppl one area felt a little small so definitely need the while place next time.
Stayed 6 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Was convenient to everything in the Williamsburg area
Stayed 7 nights in Nov 2024

10/10 Excellent

Shanitra

Liked: Amenities
Clean, great quality and service only issue was our ice maker was broken we called a couple of times it never got fixed.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Fantastic Resort

Wonderful stay at the resort itself and visiting all the surrounding sites of the area!
Stayed 3 nights in May 2024

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property
Stayed 4 nights in Oct 2024

10/10 Excellent

BROOKE

Liked: Cleanliness
Great location
Stayed 4 nights in Jul 2024

6/10 Okay

Carolyn

Liked: Cleanliness, amenities
It was not what I had expected or how it looked in the pictures. The place they gave us was old and smelled like mold. Our beddings were musty as though it was not washed. The water pressure in the shower was very low. The washer and dryer when used was very loud.
Stayed 3 nights in Jun 2025

10/10 Excellent

Justine Frances

Liked: Cleanliness, property conditions & facilities, communication
Very clean well kept property. Units spacious and welcoming. Lovely walkable property with great amenities and close to amusements. Great family atmosphere. This is our second visit this year. We will return again!
Stayed 5 nights in Dec 2024

10/10 Excellent

Barbara J

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our time at the property. Close to highway and convenient to shopping. Overall no problems or complaints!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely quiet spacious apartment in a beautiful setting. Reasonably priced accommodation was amazing and located near numerous accessible attractions. We will go back for sure!!
Stayed 5 nights in Sep 2024

10/10 Excellent

hoa

So good to have a staycation
Stayed 3 nights in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
House was amazing! Ac could have been a little better. Seemed like maybe the filters needed changed but opened the windows for the cool evening air 👍. It was 2 min from water country (not open yet), 3 min from target and Best Buy (for spare sound machines 🙃) and only 7-8 min from both Busch Gardens & colonial Williamsburg! The indoor pool was great evening cool down too! Over all 5⭐️ for sure.
Stayed 4 nights in Apr 2025

10/10 Excellent

meg

Liked: Cleanliness, room comfort, communication
Great stay at Kings Creek. Very clean and beautifully decorated, but bathrooms need updating, refrigerator makes a loud noise and music by pool is very loud.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities, communication
Very clean and updated.
Stayed 4 nights in Nov 2024

10/10 Excellent

LORI

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay at Kings Creek. The beds are super comfy. It’s stocked with everything we needed. They accommodated us with a one-level, handicapped unit for my aging parents with knee issues after they had checked us in to a regular unit which we didn’t realize when we booked that it had stairs.
Stayed 5 nights in Oct 2024

10/10 Excellent

MICHELLE

Liked: Cleanliness, room comfort, communication
The property was immaculate. The room was spacious, clean and comfortable. The staff were incredibly helpful.
Stayed 3 nights in Aug 2024

4/10 Poor

marita

Liked: Property conditions & facilities
Disliked: Amenities
Made and paid for stay. Arrived and they didn’t have a unit. Couldn’t find me in their system. Had proof of transaction on my phone. Was told by a staff member that Expedia did not send over the reservation after showing that. After much time going back and forth the staff member whom I assumed was in a position said he was going to put us in a unit that they are not allowed to use. But they had to clean it before we could get it. We arrived at 930. Got the key at 315 after another staff heard the conversation made a call and got the key . The unit was not upscale as promised. I paid for a luxury cottage 2bedrooms. One bedroom was supposed to have twin beds. Unit given had a sunroom with a sofa bed. Springs on one side could be felt .
Stayed 3 nights in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
I was wary about booking here as the reviews were all over the place. Many of them referred to problems with the staff. But everything was fine and aside from check in/check out we had no interaction with the staff. Our unit was spotless and looked as if it had been recently updated. It was also spacious. The kitchen was stocked with silverware, glasses, dishes etc. If you are a person that needs housekeeping to come in every day then this may not be for you. We were there for 3 nights and no one ever came in. But there were extra towels in the bathroom and we were fine. Also, at booking, there was no mention of the unit being on the second floor. It was not a problem for us....but I can see that the stairs might be an issue for some. We were very close to one of the pools and it was large and clean. It takes about 10 to 15 minutes to get to Colonial Williamsburg from here and it's even closer to Busch Gardens and Water Country.
Stayed 3 nights in Jun 2025