Ratings based on 991 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Great hotel to stay. If I’m coming to Busch Gardens again, will stay here again.
Comment from Hotel Management
24 Oct 2024 by Guest Services Team, Hotel Management
Dear Sabrina, We are pleased you had a fulfilling stay at Fairfield Inn & Suites Williamsburg and that our attention to detail helped elevate your visit. It is lovely to know that we will be your home every time you visit the area. Thank you for the generous review.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg
by A verified traveler
Posted 14 Oct 2024
The breakfast bar was exceptional! The room was clean and comfortable, but did i mention? The breakfast bar was phenomenal!
Comment from Hotel Management
16 Oct 2024 by Guest Services Team, Hotel Management
Dear Lesley, Thank you for sharing your comments with fellow travelers regarding your time at Fairfield Inn & Suites Williamsburg. We are thrilled to hear that you enjoyed your stay, especially the breakfast offerings. It is great to know that both the dining experience and the comfort of your room made a lasting impression. We always aim to offer the best hotel experience with personalized service to every guest, and we look forward to having you with us again for another delightful visit.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg
by A verified traveler from Lynchburg
Posted 10 Oct 2024
First time visitor. Bed is of “normal” comfort for this type of hotel. Room seemed smaller than it actually was due its shape, but it’s adequate. Clean and quiet. AC works well. Wife was good with it, and we’ll stay here again.
Comment from Hotel Management
12 Oct 2024 by Guest Services Team, Hotel Management
Dear George, Thank you for staying at Fairfield Inn & Suites Williamsburg and for your excellent rating. We are glad you enjoyed our spotless property and quiet atmosphere. We love receiving comments like yours, as our goal is to ensure a wonderful experience for every guest. However, we are sorry for the concerns you had regarding the size of your room. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience, and we appreciate you taking the time to leave your review. We look forward to seeing you again soon. Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg
by A verified traveler
Posted 9 Oct 2024
Very well located
Comment from Hotel Management
9 Oct 2024 by Guest Services Team, Hotel Management
Dear Bradley, We are so happy you chose Fairfield Inn & Suites Williamsburg for your recent visit to Williamsburg. Reading your comments made our team's day! Our location is one of our most excellent features, so thank you for pointing that out for future travelers. We hope to welcome you back very soon.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg
by A verified traveler
Posted 6 Oct 2024
Decent breakfast
Comment from Hotel Management
8 Oct 2024 by Guest Services Team, Hotel Management
Dear Tabitha, Thank you for staying with us and for your kind review. We are pleased you had an excellent visit and that you were able to start your day off right with our complimentary breakfast. We hope Fairfield Inn & Suites Williamsburg is your first choice every time you visit Williamsburg. Thank you again.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Guest Services Team, Hotel Management
Dear Chris, It is wonderful to know you enjoyed everything about your time at Fairfield Inn & Suites Williamsburg and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Guest Services Team, Hotel Management
Dear Thomas, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg
by A verified traveler
Posted 26 Sep 2024
This was only for one night and we checked in late. The desk clerk was cery nice and prompt. The room was clean and larger than expected. Breakfast are had a good selection, seating was limited. The only comment I would have is the parking situation, it was confusing and not well marked. Overall we wouls stay here again.
Comment from Hotel Management
27 Sep 2024 by Guest Services Team, Hotel Management
Dear Cheryl, Thank you for choosing Fairfield Inn & Suites Williamsburg for your recent visit to the area. We are glad to hear you enjoyed the spacious room and pleased that service from our front desk staff contributed to your enjoyable visit. We regret any inconvenience with parking and during the breakfast service. We are committed to offering the best experience for our guests, and we will use your comments to make future improvements. It is great to know you will stay with us again, and we look forward to welcoming you back.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg
by A verified traveler
Posted 14 Sep 2024
Nice place for the price. Clean, quiet, efficient.
Comment from Hotel Management
15 Sep 2024 by Guest Services Team, Hotel Management
Dear Allison, Thank you very much for selecting Fairfield Inn & Suites Williamsburg during your visit to Williamsburg. It is wonderful to read that you not only enjoyed our well-kept hotel and quiet atmosphere but that you also found us to be an excellent value for the area. Thank you for recommending us to fellow online travelers, and we look forward to seeing you again.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg
by A verified traveler
Posted 16 Aug 2024
Breakfast was good, no housekeeping at all, no body wash in the shower
Comment from Hotel Management
18 Aug 2024 by Guest Services Team, Hotel Management
Dear Maritza, Thank you very much for posting a review of your stay. It is nice to read that we met your expectations regarding the breakfast. However, we do apologize for the issues you had with the housekeeping and the bathroom amenities. Please know, our front desk is always available and happy to make your stay as pleasant as possible. We will share your comments with the concerned team, and we want to thank you for this valuable feedback. We look forward to having you stay with us again. Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg
