Ratings based on 977 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
Staff is amazing, hotel very clean, but the beds are so hard and uncomfortable. The amenities continue to bring me back to ES, especially the amazing breakfast and happy hour, but unfortunately I never get a good night’s sleep
Comment from Hotel Management
26 Sep 2024 by Steven Trave, Hotel Management
Dear Mimi,Thank you for providing us with your favorable feedback regarding your recent hotel experience. We were delighted to learn that you enjoyed the amenities that we offer as well as our Breakfast buffet and happy hour. We thank you for your business and we hope to welcome you back again in the near future.
by A verified traveler
Posted 21 Sep 2024
Their breakfast and manager’s reception were excellent. The staff was courteous and helpful in every instance. The rooms were cleaned each day. We had an outstanding stay.
Comment from Hotel Management
26 Sep 2024 by Steven Trave, Hotel Management
Dear Robert,We were delighted to learn that you were very satisfied with your recent hotel experience. Thank you very much for your business and we look forward to serving you again in the near future.
by A verified traveler
Posted 15 Sep 2024
It was awesome. Managers reception was so nice. The bartenders were extremely friendly & great. Steve at the front desk was also very nice & helpful. The breakfast was great and all the workers were absolutely awesome! I really can’t say enough good things about the stay.
Comment from Hotel Management
16 Sep 2024 by Steven Trave, Hotel Management
Dear Carol.Thank you for providing us with your favorable feedback regarding your recent hotel experience. We were glad to hear that you enjoyed our breakfast buffet as well as the services that our bartender and Steven provided for you. Thank you very much for your business and we hope to welcome you back again on a future trip into the Williamsburg area.
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Steven Trave, Hotel Management
Dear Christopher,Thank you for providing us with a favorable feedback regarding your recent hotel experience. We were pleased to learn that you were satisfied with the services that we provided for you. Thank you for your business and we hope to see you again in the near future
by A verified traveler from Middlesex
Posted 9 Sep 2024
The staff, Steve made my stay pleasurable.
Comment from Hotel Management
10 Sep 2024 by Steven Trave, Hotel Management
Dear Angela,Thank you for providing us with your feedback regarding your recent hotel experience and for recognizing Steve for the services that he provided for you. We were glad that you enjoyed your time with us and we hope to welcome you back again during a future trip into the Williamsburg area.
by A verified traveler
Posted 8 Sep 2024
Comfortable and clean. Needs some up keep. I was surprised by the condition of paint and furniture for an ES hotel.
Comment from Hotel Management
10 Sep 2024 by Steven Trave, Hotel Management
Dear Michael,Thank you for providing us with your feedback regarding your recent hotel experience. We were glad to hear that you found your stay to be comfortable and you found the hotel to be clean. We are undergoing a full Hotel Renovation during this year. Thank you very much for your business and we hope to welcome you back in the near future.
by A verified traveler
Posted 31 Aug 2024
Clean, quiet,
Good food
Great bartenders
Comment from Hotel Management
10 Sep 2024 by Steven Trave, Hotel Management
Dear Marcia,Thank you for letting us know that you liked our clean and quiet hotel as well as our great food. We were delighted to host your stay and we hope to welcome you back again in the near future.
by A verified traveler
Posted 27 Aug 2024
We have been many times throughout the years to the Embassy Suites, and we are never disappointed. The staff is so helpful, from the associates at the front desk to the housecleaning staff, those manning the breakfast area, etc.
Comment from Hotel Management
30 Aug 2024 by Steven Trave, Hotel Management
Dear Gloria,Thank you for providing us with your favorable feedback regarding your recent Hotel Experience. We appreciate your business and we hope to welcome you back again in the near future.
by A verified traveler
Posted 26 Aug 2024
Liked
Comment from Hotel Management
30 Aug 2024 by Steven Trave, Hotel Management
Dear Robert,Thank you for providing us with your positive feedback regarding your recent stay. We were delighted to learn that you were very satisfied with the services that our team provided for you. Thank you for your business and we hope to welcome you back again during a future trip into the Williamsburg area.
by A verified traveler
Posted 21 Aug 2024
The stay was very good and the room was clean.
Comment from Hotel Management
30 Aug 2024 by Steven Trave, Hotel Management
Dear Domenico,Thank you for letting us know that you enjoyed your stay with us and that you appreciated the hotel cleanliness. Thank you as well for your business and we hope to welcome you back again in the near future.
