Ratings based on 962 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
My only real negative about this property, can be attributed to a busy day and oversight. I arrived and checked in and when i got to my room with a king size bed, it had not been cleaned fron the previous guests. I went back and asked while we had dinner for the room to be cleaned. The attendant there, super nice, just put us in a different room with 2 queens. It would have been better and easier to just have the room cleaned, id think. Orher than that, the rooms are a bit dated, but it is a beautiful place.
Comment from Hotel Management
15 Nov 2024 by Carly B, Hotel Management
Thank you for your feedback, Sean. We value your feedback and sincerely apologize for your experience. We will work to address your concerns.
by A verified traveler
Posted 14 Nov 2024
Great swrvice
Comment from Hotel Management
15 Nov 2024 by Carly B, Hotel Management
Thank you for your feedback, Diane.
by A verified traveler
Posted 14 Nov 2024
The lodge far exceeded my expectations. Also, despite what other reviews indicated, our buffet meal at the restaurant was quite good.
Comment from Hotel Management
14 Nov 2024 by Carly B, Hotel Management
Thank you for your feedback, Edward.
by A verified traveler
Posted 12 Nov 2024
Loved the peace, quiet, tranquility atmosphere!
Comment from Hotel Management
13 Nov 2024 by Carly B, Hotel Management
Thank you for your feedback, Sandra.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Brenda, Hotel Management
thank you for staying with us and your review means alot to us. come again
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Carly B, Hotel Management
Thank you for your feedback, Allan.
by A verified traveler
Posted 4 Nov 2024
loved hanging out on the patio of the bedroom
Comment from Hotel Management
4 Nov 2024 by Brenda, Hotel Management
thank you for stay and reveiw. have a nice day
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Brenda, Hotel Management
thank you for stay please come again
by A verified traveler
Posted 2 Nov 2024
I didn't appreciate someone blowing the leaves in the morning, We were trying to sleep
Comment from Hotel Management
4 Nov 2024 by Brenda, Hotel Management
I'm sorry for the inconvience of them blowing leaves so early
by A verified traveler
Posted 2 Nov 2024
the cabin stunk. Smelled like there was a fire in the room. I do understand about a fireplace but this was really unacceptable. This was not our first time staying in one of the cabins, we were there 20 years ago and we did not have this problem. This was our 50th WEDDING ANNIVERSARY and we were disappointed. Also the evening dining was less than memorable. not a fan of buffets.
Comment from Hotel Management
2 Nov 2024 by Carly B, Hotel Management
Thank you for your feedback, Rick. We apologize for the experience you had during your stay with us. We value your feedback and will address your concerns.
