Ratings based on 330 Verified Reviews
4.1 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Garden Grove
Posted 4 Jan 2025
Great location and beach
Comment from Hotel Management
4 Jan 2025 by Tahlia Mather, Hotel Management
Good Afternoon Matt,Thank you for your kind review! We’re delighted to hear that you enjoyed our location and beach. Providing a beautiful and convenient setting for our guests is something we take great pride in.We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Grand Regards,
by A verified traveler
Posted 4 Jan 2025
The pool and beach are amazing
Comment from Hotel Management
4 Jan 2025 by Tahlia Mather, Hotel Management
Good Morning Theresa,Thank you for your kind words! We’re delighted to hear that you enjoyed our pool and beach. Providing our guests with beautiful and relaxing spaces is something we take great pride in, and it’s wonderful to know they made your stay memorable.We hope to welcome you back soon for another amazing experience!Grand Regards,
by A verified traveler
Posted 4 Jan 2025
I enjoy my stayed
Comment from Hotel Management
4 Jan 2025 by Tahlia Mather, Hotel Management
Good Morning Jasmine,Thank you for your kind review! We’re so glad to hear that you enjoyed your stay with us. It was a pleasure to have you as our guest, and we hope to welcome you back for another wonderful experience in the future.Grand Regards,
by A verified traveler
Posted 3 Jan 2025
Great beach access, good value overall. Staff was very friendly. Concierge was very very helpful.
Problem with ATM on property and "security" person who blamed the guests for it not working properly.
Comment from Hotel Management
3 Jan 2025 by Tahlia Mather, Hotel Management
Good Afternoon Thomas, We’re delighted to hear that you enjoyed the beach access, found great value in your stay, and had positive interactions with our friendly staff and helpful concierge. Your feedback is invaluable in helping us improve, and we hope to have the pleasure of welcoming you back for an even better experience in the future.Grand Regards,
by A verified traveler
Posted 2 Jan 2025
The staff was very accommodating and polite. I enjoyed the activities that the resort had to offer as well as the local foods and shops. I highly recommend this location and I cannot wait to come back.
Comment from Hotel Management
2 Jan 2025 by Tahlia Mather, Hotel Management
Good Afternoon Renay,Thank you so much for your wonderful review! We’re thrilled to hear that you found our staff accommodating and polite and that you enjoyed the activities, local foods, and shops. Your kind recommendation means the world to us!It’s always our goal to create memorable experiences for our guests, and we’re delighted that you’re already looking forward to your next visit. We can’t wait to welcome you back for another fantastic stay!
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Tahlia Mather, Hotel Management
Good Afternoon Alvin,Thank you for your feedback!
by A verified traveler
Posted 11 Dec 2024
This place should have 5 stars! Don’t listen to the negative reviews. The staff are always friendly and accommodating. We got our toothpaste confiscated by TSA and a horrible layover delay. The start behind the counter provided us with toothpaste at our door before we even finished checking in. The food was fresh and different every night for dinner. The resort itself is quiet and empty to my preference. Since the sun sets around 5:30 in December, by the time you shower and eat dinner, depending on how long that takes, there is not much happening in terms of night life. There was one night of karaoke which was fun. If you prefer a lively resort at night, look elsewhere. If you want to relax then this is the right choice. I would come back for a relaxing quick stay any time.
Comment from Hotel Management
11 Dec 2024 by Tahlia Mather, Hotel Management
Good Afternoon Nina,Thank you for your feedback! Thank you so much for your kind and detailed review! We’re thrilled to hear that you enjoyed your stay and found our team to be friendly and accommodating. We’re especially glad we could help with the toothpaste after your travel challenges—our goal is to make every guest feel cared for from the moment they arrive.It’s wonderful to know you appreciated the fresh and varied dinner options and the peaceful ambiance of our resort. Thank you for choosing to stay with us and for sharing your experience. We would be delighted to welcome you back anytime for another relaxing getaway!Best regards,
by A verified traveler
Posted 22 Nov 2024
Very relaxing
Comment from Hotel Management
25 Nov 2024 by Tahlia Mather, Hotel Management
Good Morning John,Thank you for your feedback we hope to have you visit our resort in the near future.
by A verified traveler from Nassau
Posted 17 Nov 2024
The hotel staff were all really nice and accommodating. All that i interacted with were lovely and willing to help.
Comment from Hotel Management
18 Nov 2024 by Teena J., Hotel Management
Thank you for sharing your experience with us! You are appreciated and hope to see you soon.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Tahlia Mather, Hotel Management
Good Morning Valeria,Thank you for your feedback.
