Ratings based on 512 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 2 Oct 2024
by A verified traveler
Posted 28 Sep 2024
Toilet not working on arrival and no staff on site to fix, no capacity to store expensive bikes safely, room in need of repairs (door handles, drywall on ceiling in bathroom, door handles loose and wobbly). An old hotel with cosmetic facelifts. The reception staff was very nice under difficult conditions as it was busy and there were a number of people with problems. The room was clean, and the beds were nice. Suggestion - be aware the Williams Lake is getting a positive reputation for the quality of its mountain biking so figure out a way to allow guest to safely store expensive bikes without pushing dirty bikes into the guest rooms - no way I'd leave my bike on the car in that neighborhood.
Comment from Hotel Management
28 Sep 2024 by Coast Fraser Inn Team, Hotel Management
Dear Owen,Thank you for taking the time to leave us a review. Your feedback is important, and we rely on hearing from our guests to ensure every stay is memorable. As you shared in your review, this was not the case for you, and for this, we do apologize. Our guests are the heart of our business, and we understand you’re feeling disappointed about the basic comfort such as ceiling/door knobs. Please know we’d like to make this right for you. We would love to have the opportunity to earn your trust again.Thank you, again, Owen for taking the time to share a review with us.
by A verified traveler
Posted 26 Sep 2024
Staff was excellent and very friendly.
Very accommodating of dogs with a convenient fenced grass patch and trash can at the end of the hallway.
Room had a broken window lock, on ground level. Parking lot inconvenient for trailers/long vehicles of any sort.
Limited trailer parking on frontage road
Highway noise could be an issue for those facing the highway.
Comment from Hotel Management
28 Sep 2024 by Coast Fraser Inn Team, Hotel Management
Dear Brad,Thank you for taking the time to share your feedback. It was great to hear that you enjoyed the convenience of Pet Friendly rooms.Thank you also for your comments highlighting where we can do better. We appreciate hearing about your experience and your thoughts about the parking space for long vehicles. Your comments are very helpful in highlighting opportunities to improve our guest experience even further and your recommendations are being addressed internally. We hope to welcome you back again soon!
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Coast Fraser Inn Team, Hotel Management
Dear BruceThank you very much for your balanced and fair review of Coast Fraser Inn.We endeavor to ensure every guest has a memorable stay. My team and I look forward to welcoming you again soon.
