Ratings based on 985 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jan 2025
Great lobby, helpful staff, and conveniently located. Their coffee wasn't bad and they use paper cups instead of styrofoam which is much appreciated. We stayed 2 nights and were surprised that they did not take the trash out or freshen the room the second day. They did not mention when we checked in that we had to request service or explain that they did not provide any cleaning on the 2nd day.
Comment from Hotel Management
10 Jan 2025 by Brand Experience Team, Hotel Management
Hi Rebecca, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6
by A verified traveler
Posted 6 Jan 2025
This is a good, no frills place when you need a place to sleep while traveling.
Comment from Hotel Management
6 Jan 2025 by Brand Experience Team, Hotel Management
Hi Valerie, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
by A verified traveler from Melissa
Posted 6 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Brand Experience Team, Hotel Management
Hi Muhammad,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 2 Jan 2025
Rooms are really clean, pet friendly walkable too many restaurants shops center of town
Comment from Hotel Management
3 Jan 2025 by Brand Experience Team, Hotel Management
Hi Selina, We appreciate your fantastic review and for awarding us with a 5-star rating! Knowing that you had such a positive experience at our location truly delights us. Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support! Natalie #team6
by A verified traveler
Posted 1 Jan 2025
Bed is not very comfortable and the property is pretty noisy in early morning
Comment from Hotel Management
2 Jan 2025 by Brand Experience Team, Hotel Management
Hi Xiaoyu, Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. We truly regret that your recent experience with us fell short of your expectations. In order to better understand and address your concerns, please reach out to us. Your feedback will enable us to make the necessary adjustments to ensure that future guests experience an enhanced stay with us. Natalie #team6
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 24 Dec 2024
by A verified traveler
Posted 22 Dec 2024
Rude, charged me even when i didn't stay. Fraud
Comment from Hotel Management
24 Dec 2024 by Brand Experience Team, Hotel Management
Hi Traveler,Thank you for bringing this matter to our attention. We value your feedback and please feel free to reach out to us if you have any additional concerns. Maz K.#Team6
by A verified traveler
Posted 22 Dec 2024
We always stay here when we visit the canyon. It's safe and quiet and comfortable enough.
Comment from Hotel Management
24 Dec 2024 by Brand Experience Team, Hotel Management
Hi Laura,It is our mission to deliver top-notch service, and we are so happy to hear that it has not gone unnoticed. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to send them our way. Maz K.#Team6
by A verified traveler
Posted 21 Dec 2024
This place does not feel safe. The room smells. I would not recommend it.
Comment from Hotel Management
26 Dec 2024 by Brand Experience Team, Hotel Management
Hi Jing,We regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust.Maz K.#Team6
