Ratings based on 177 Verified Reviews
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Everything was wonderful, except the dining waitress was just a little ruff. Came into the dining room after the show. There were people still being served. Asked for a cheese and bread plate to take back to our room. She just said “No, we’re closed”.
by A verified traveler
Posted 3 Nov 2024
We thought the property was great. Safe, clean, and in a great area. They cancelled our dining reservations an hour and a half before our reservation. We were in town for our anniversary. They were very apologetic and tried to make it right. We ended up making new reservations and all worked out, but an odd start to our trip.
by A verified traveler
Posted 27 Oct 2024
Amazing property. Everything was new and of high quality, and our room was the cleanest of any place we have stayed in years.
by A verified traveler
Posted 20 Oct 2024
Wanted to love it there more than I did. Staff, service, safety, and cleanliness was impeccable, but the room was as very small and unfortunately the heated floors in the bathroom did not work as advertised. Bed was not comfortable and the tv options were odd. Parking in the hotel lot was less than ideal due to a concert at the next door theater venue.
by A verified traveler
Posted 18 Oct 2024
This was our second stay here. It is nice and quite, beautiful rooms and a nice added touch to your stay is a hand written note, cookies, some chocolate and a bottle of wine.
by A verified traveler
Posted 16 Oct 2024
by A verified traveler from Loves Park
Posted 30 Sep 2024
Very quiet. No microwave in the room. No staff around. The place is very clean. Had a A/C issue on Sunday and no one was around to help. The room aren’t very big either.
by A verified traveler
Posted 29 Sep 2024
Clean, well-appointed room. Friendly staff. Comfortable bed. Quiet.
by A verified traveler
Posted 24 Sep 2024
Great property and great environment.
by A verified traveler
Posted 13 Sep 2024
We really enjoyed our stay but would have liked to had brighter lighting as an option in the room. We were also disappointed in the lack of popular TV cable news channels available, (i.e. Fox News). It's possible that this was a temporary situation due to the fact that both the channel listing provided in the room as well as the Spectrum TV Guide channel were inaccurate.
